Crestmont Toyota
Pompton Plains, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 318 reviews
Great Experience! Roger, was friendly and explained everything that the service would include, very clearly. Everything went very smoothly. I would definitely recommen Roger, was friendly and explained everything that the service would include, very clearly. Everything went very smoothly. I would definitely recommend Crestmont Toyota. James Turner More
Great Service I really felt it would be appropriate to write a review on my experience at Crestmont Toyota. The staff was helpful, courteous, and worked extremely h I really felt it would be appropriate to write a review on my experience at Crestmont Toyota. The staff was helpful, courteous, and worked extremely hard to get me in my new Tacoma in a few hours time. I would like to also mention my salesman Kenny Wilson. He made car buying pleasurable by giving me his undivided attention and going over every detail with incredible precision and more importantly....patience! A Big Thanks to All at Crestmont Toyota!! Ken Sanchez More
Had a great buying experience. It was our first Toyota purchase. Sale rep. Adam and the Crestmont team were friendly and very professional. Overall, it was a great buying experienc It was our first Toyota purchase. Sale rep. Adam and the Crestmont team were friendly and very professional. Overall, it was a great buying experience and would recommend Crestmont Toyota. More
Service to put new brakes into my car! This was a phenomenal auto operation from the very moment that my vehicle entered the Crestmont Toyota shop. Roger Wisnewski is a Master evaluator This was a phenomenal auto operation from the very moment that my vehicle entered the Crestmont Toyota shop. Roger Wisnewski is a Master evaluator, supervisor, and coordinator. The remarkable work of both Roger and Master technician Daniel was First Class indeed! Dr. Marcy Jay More
Great Service! Getting your car serviced is not most people's favorite thing to do, but at Toyota Crestmont makes you feel so painless. The are professional, efficie Getting your car serviced is not most people's favorite thing to do, but at Toyota Crestmont makes you feel so painless. The are professional, efficient and friendly staff.Two thumbs up to the gentleman who assisted me, Roger Wisnewski and the mechanics who were working in the back :-). He got my car in and out in no time and explained what's needed to be done. He is polite, friendly and greet everyone with smiles. I will definitely recommend Toyota Cresmont. I purchased 3 cars from this dealership in the past 4 years! I also appreciate the follow-up phone call after the service was completed. Proof that they want to make sure that everything was fine with the service performed. More
Ease of Purhcase & Finance The Sales Rep.....Tony Licata was a delight to work with. No pressure and knowledgeable regarding our questions. Everything went super smoothly as w The Sales Rep.....Tony Licata was a delight to work with. No pressure and knowledgeable regarding our questions. Everything went super smoothly as well as with the finance manager, Joe Simone. It was a pleasure to work with the staff. Adam was also very helpful and knowledgeable in explaining specifics about the interior workings of the vehicle. All staff involved were very professional and friendly. More
Finally a dealer who knows Customer Service!! I never take the time to write online reviews for anything. And most people only write reviews to complain about things. However.....this is the EXCEP I never take the time to write online reviews for anything. And most people only write reviews to complain about things. However.....this is the EXCEPTION......Crestmont Toyota! Such a pleasure dealing with a smaller "family" type dealership where they care about you as a person, and remember your name when you walk back in a month later. Totally different experience than the big highway automalls where you are just a potential revenue source. My purchase was a bit different than the usual buying experience. Most of my interaction was with Joe Simone from finance. This guy is absolutely amazing, knowledgeable, personable, and xxxx good at what he does. Second to none! Joe was able to get me an interest rate 11 points below what my current car loan was. Again...amazing! That alone saved me thousands over the course of the loan. Also had the pleasure of working briefly with Adam who is extremely knowledgeable and took all the time I needed to answer all my questions about the features in the vehicle. The best part.....this dealership has none of the xx "hidden" or "add on fees" such as dealer prep and all the other non-sense charges all the large dealerships force on you. Just one document fee. I think it was 395.00. All of the experiences listed in this review resulted in us going back three weeks later and buying another vehicle from Crestmont. To the management staff at the dealership.....you can thank Joe Simone for the sale of 2 Rav4's within 3 weeks. Please please give him the credit he deserves...he really is that good!!! I can guarantee with 100% certainty that the next time I make a vehicle purchase it will be with Crestmont as long as they are the same owners and as long as Joe Simone is there to give me another great deal like he did twice now. More
Quick turnaround on a recall Pleasantly surprised by the quick turnaround time to complete a recall on my 2011 Prius. Less than an hour to do the job. Very courteous service rep t Pleasantly surprised by the quick turnaround time to complete a recall on my 2011 Prius. Less than an hour to do the job. Very courteous service rep took great care of me. More
Top notch service! Excellent service and sales department. Sales rep. explained all options. Car arrived in 2 days and all the new options were explained. I had a gre Excellent service and sales department. Sales rep. explained all options. Car arrived in 2 days and all the new options were explained. I had a great experience. More
Excellent and Professional! Product Specialists Kyle Geipel and Mike L. Dispenza, along with Finance Manager Joe Simone, all made my car exchange experience at Crestmont Toyot Product Specialists Kyle Geipel and Mike L. Dispenza, along with Finance Manager Joe Simone, all made my car exchange experience at Crestmont Toyota super pleasant. They took great care of me, answered all my questions, and offered an excellent price on my Trade-in vehicle. Kyle and Mike have the best client relations skills and proved to be committed to providing 100% customer satisfaction from the minute I walked into the showroom until the moment I drove off in my new 2019 Rav 4 LE. They were personable and really patient while working with me to select the best automobile for my needs and affordability. Overall, I was treated like family and the transaction was a positive and painless process. Plus, it was considerate of Customer Relations Manager Michael S. Mongiovi to take time to reach out the very next day to welcome me as a member of the Toyota family and to thank me for my purchase. It was a pleasure to Lease a car at Crestmont Toyota and I highly recommend the dealership in addition to doing business with Kyle, Mike, and Joe. -A. L. Barrow More