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Crestmont Toyota
Pompton Plains, NJ
323 Reviews
What makes us different is the "real" people that run the store. Family owned and operated.
"we care" and listen. See why! We dare you to compare. Crestmont Toyota is a Toyota new and used car dealership serving the New Jersey, New york and Pennsylvania areas. We have a friendly and knowledgeable staff that is ready to help you with your sales, service and parts needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 323 reviews
January 14, 2025
I came to this dealership second time for purchasing a car. And was very pleased with the service. car. And was very pleased with the service. More
by aniz0827
Employees Worked With
December 27, 2024
First time visiting this dealership. I had a wonderful experience at Crestmonf Toyota. They were very friendly and professional. I highly recommend them! I had a wonderful experience at Crestmonf Toyota. They were very friendly and professional. I highly recommend them! More
by Aarroyave
Employees Worked With
Nicole Willis
December 24, 2024
Awesome! Excellent, I highly recommend recommend this dealership.staffs are professionals and proficient. Sergio the sales manager is on point. He is Excellen Excellent, I highly recommend recommend this dealership.staffs are professionals and proficient. Sergio the sales manager is on point. He is Excellent. More
by O.
Employees Worked With
Sergio
December 24, 2024
Fantastic! I have leased from this dealership numerous times. Always a pleasure. Brandon is the absolute best! I have leased from this dealership numerous times. Always a pleasure. Brandon is the absolute best! More
by Dawn
August 01, 2024
Daniella was excellent as usual She is very professional caring and definetely listen to what the customer has to say Also the rest of the staff at Crestmont is courteous and helpful caring and definetely listen to what the customer has to say Also the rest of the staff at Crestmont is courteous and helpful More
by franzese
Employees Worked With
Service staff excellent
June 12, 2024
There are two incidents that reflect on the competence and professionalism' of this service center. #1 - This service center is the only place we have ever taken our 2016 Toyota RAV4 for an oil change. and professionalism' of this service center. #1 - This service center is the only place we have ever taken our 2016 Toyota RAV4 for an oil change. Today they said I need a new oil pan because the threads on the oil drain plug were stripped. They had to be the ones that stripped the threads so why must I pay for a new oil pan. We declined the oil pan fix. #2 - They always rotate the tires when I get service. About a week after the last service, my wife complained of a noise when driving. Upon investigation, it was found that all the driver’s side rear wheel lug nuts were loose. Its circumstantial, but I think a Crestmont mechanic was at fault. My family has purchased 4 vehicles from Crestmont and have used their service center often. I doubt that I will never deal with them again. Update 1: Hooray for reviews. Crestmont read my review and called me. They promised to take care of the oil drain plug issue. I will update this review again later. Update 2: Thanks to their Customer Relations Manager, Mike Mongiovi, they rethreaded the oil drain plug hole and didn’t charge us anything. More
by philipprekel
Employees Worked With
Mike Mongiovt
May 20, 2024
I purchased a 2024 RAV 4 Hybrid. Brandon was knowledgeable, experienced and efficient. I never knew buying a new car could be so easy and painless. He communicated with me every ste Brandon was knowledgeable, experienced and efficient. I never knew buying a new car could be so easy and painless. He communicated with me every step of the way and is a really nice guy too. Joe xpeloaned all the packages and didn’t make me feel uneasy. Overall wonderful experience. Will definitely recommend to friends and family More
by karen
April 25, 2024
The the service at Crestmont is always top notch from start to finish. I always get updates and the staff is very pleasant to converse with. A+ start to finish. I always get updates and the staff is very pleasant to converse with. A+ More
by mario.zimbardo
Employees Worked With
Eric from service
April 19, 2024
The dealer was very efficient and promptly serviced my vehicle much faster than expected, only issue I ran into was I was enjoying reading a book on their waiting room and the dealer had my car finished b vehicle much faster than expected, only issue I ran into was I was enjoying reading a book on their waiting room and the dealer had my car finished before I finished reading a interesting chapter in the book. More
by John
Employees Worked With
Service Department
