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Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,901 Reviews

1,901 Reviews of Crestmont Hyundai - Service Center

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November 17, 2022

Service at Crestmont was prompt and efficient. Service and parts personnel were pleasant and cooperative. However, I was surprised that no one was sure what the correct oil specification was fo More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mulligan
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2022

It has taken almost 3 months to have our vehicle looked at and to get the license plate and garage remote returned. More

by JLT37
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mulligan
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2022

This was my first time going to Crestmont and it was a great experience. The staff was very helpful and worked with me very well. Nancy and Ryan were awesome and did what they could for me to get the car More

by brennan_shilling
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2022

Great understanding of what is going on. Great inspection, and observation, knows the car that is being inspected. More

by robertdavid1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David LaLonde
November 12, 2022

Dave was helpful and kept me updated on the status of my repairs and let me know immediately when my car was ready. More

by JP468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David LaLonde
November 10, 2022

brendan is a great service writer most polite and well prepared man! funny guy with the jokes More

by kennyjt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRENDAN F
November 09, 2022

Excellent knowledgeable and courteous service rep. She was thorough and explained everything that was done. More

by jgaertner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
November 05, 2022

My vehicle has been at this dealership over a week & still hasn’t been looked at yet. More

by Jacksonjulie008
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
David LaLonde
November 05, 2022

Awesome job very satisfied people that work there top of the line. Thank you kindly More

by hanyag7
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe chang, David LaLonde, Emily Hamrick
November 05, 2022

Good work. They check to make sure it is fixed. On time. Explained everything. Very professional. Thorough. More

by dsf73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde, Emily Hamrick
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