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Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,880 Reviews

1,880 Reviews of Crestmont Hyundai - Service Center

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November 13, 2024

Sales assistance from Joe Yun in sales and my experience overall was attentive and excellent. More

by scash2907
Recommend Dealer
Yes
Employees Worked With
Joe Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Crestmont Hyundai responded

Thank you for your kind words and for choosing Crestmont Hyundai. We appreciate your business and look forward to serving you again soon. Joe does a great job, and we are happy to have him on our team. Nancy Crestmont Hyundai

November 13, 2024

Everything went as well as could be expected. The service took about as long as they predicted it would. Everyone was pleasant to work with. More

by Sarahjean_16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name
Jan 06, 2025 -

Crestmont Hyundai responded

Thank you for taking the time to write a nice review! We appreciate your choosing Crestmont Hyundai for your service needs. We look forward to serving you again soon. Nancy Crestmont Hyundai

November 12, 2024

Very easy to deal with no pressure at all. They listen to your needs. Anna my salesperson was extremely helpful and knowledgeable. I felt at ease and was not stressed out like you are at most More

by kmetz1127
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Tsiupyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Crestmont Hyundai responded

Thank you for taking the time to write a nice review! We are happy to hear that you felt at ease and not stressed, especially during the holidays when more stress is not what you need! Anna does a great job, and we appreciate your business! Nancy Crestmont Hyundai

November 07, 2024

The dealership was very clean and the waiting area was quite comfortable with nice coffee and snack options. More

by lannf129
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 08, 2024 -

Crestmont Hyundai responded

Thank you for the nice review! The coffee machine is freakishly good, isn't it? :) We appreciate you!

November 05, 2024

Really friendly and knowledgeable. I never dread getting my oil changed. Thanks for taking great care of my car! More

by wallace3380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russ
Nov 05, 2024 -

Crestmont Hyundai responded

Thank you! What a nice thing to say! Service can be dreadful and scary, sort of like going to the dentist! Glad it's been a good experience for you! :) Enjoy your day.

November 05, 2024

Long wait for routine service, difficult to schedule urgent matters, as in waiting ober a month for an open appointment. Did not feel like service personnel listened to me or cared about me. More

by ginny1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Salyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Crestmont Hyundai responded

Hey Ginny, Thank you for letting us know. How you feel is important to us. I am going to send you a private message to go over more details.

November 04, 2024

Awesome place to get your car serviced They got my new engine replaced and my car drives like new now. Thank you Brendan More

by danyblue74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Crestmont Hyundai responded

Glad everything worked out for you and the car is driving well! Thank you for the great review we appreciate it.

November 01, 2024

Good service department. Also good customer service. Also service department manager was attentive.and concerned More

by hware0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Crestmont Hyundai responded

Happy that you had a good experience. It's nice to hear that we were attentive and managed your concerns. Remember we are here for all your vehicle needs! Enjoy your Genesis!

November 01, 2024

I’m new to Ohio a coworker told me about Crestmont Hyundai. There’s another Hyundai closer to me but I'm so happy with this one by far More

by Esmerelda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Crestmont Hyundai responded

We really appreciate your Co-worker! Happy to have you in Ohio. Thank you for trusting and trying us out, we are happy to be your dealership for all your vehicle needs.

November 01, 2024

i really appreciate the service. understanding concerns and fixing .happy to refer anyone for car service. More

by srinu2044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Crestmont Hyundai responded

Thank you for the review, we APPRECIATE YOU! Have a great day!

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