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Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,888 Reviews

1,888 Reviews of Crestmont Hyundai - Service Center

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August 13, 2023

David is always very helpful and friendly. I appreciate his willingness to help get my car in for service quickly. With the long waits for service, he made sure that I could get in and out q More

by KRISHAWKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David LaLonde
August 12, 2023

I’ve been coming to Crestmont for several years and have always had a good experience. The service department is excellent. More

by Jeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : parts department Alex, David LaLonde
August 12, 2023

Very professional, helpful and polite. Was able to answer all of my questions. Accurate on time estimate. More

by Frost2231joboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde
August 09, 2023

A harness was supposed to be ordered in February. I was told numerous times it was taken care of, but it was never ordered. This started in February and now they say it will be another two to three w More

by sstefancic55
Recommend Dealer
No
Employees Worked With
David LaLonde, David LaLonde
August 07, 2023

I brought the car in because of something rattling in the rear liftgate when you open and close it. Two days later, the rattle is back. It's a 50 minute drive to the dealership. Now I have to make another ap More

by grinderguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know their name.
August 06, 2023

Just took my Santa Cruze in for maintenance service ( oil change and tire rotation) for the second time. the first time I had a problem with drain plug on the air-conditioning unit had to have a dealer fix t More

by kclknkhenry11
Recommend Dealer
No
August 06, 2023

It’s. nice and clean and they are always friendly. The car wash is an added bonus. More

by reneerubertino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde
August 05, 2023

When u mess a oil change your confidence as a customer's drops t,o 0. No one has reach out clean my drive or my work parking spot either. Only time will tell if the engine was damaged. More

by banningefd@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mulligan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde
August 05, 2023

Great customer service when I bring my car in. David is the best. He is kind, helpful, knowledgeable and so respectful. More

by SRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David LaLonde
August 05, 2023

Friendly,good communication with the service people. Had to wait a long time for a appointment. More

by SBROOTRD9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David LaLonde
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