Crestmont Hyundai - Service Center

When you get your car serviced they ask if you want your car washed, they only get it wet no soap or scrubbing, waste of time car washed, they only get it wet no soap or scrubbing, waste of time More

Brendan and the Hyundai service team exceeded my expectations: I showed up earlier than my scheduled appointment time (dropping off documents to a sales person for my wife’s lease renewal) so I chec expectations: I showed up earlier than my scheduled appointment time (dropping off documents to a sales person for my wife’s lease renewal) so I checked in with Brendan, he immediately began the processing, all said and done I drove out a few minutes after my scheduled appointment. Very grateful. Thank you More

Was told if I could leave my car they would squeeze me in that week. Dropped my car off on Tuesday, called on Thursday for just an update was told mine was next in line. Called the following Thursday was t that week. Dropped my car off on Tuesday, called on Thursday for just an update was told mine was next in line. Called the following Thursday was told that they hadn't even looked at it. Was told between appointments, being short staffed and call offs my car wasn't a priority. I said then I need a loaner car since the car I was borrowing needed to be returned to ita owner. Was told they didn't have any. And David chuckles saying he would need about 50. I told them that they really can't text or call me with updates, since calling them and actually getting someone to answer is a challenge. Was told no. They don't do that. I picked my car up later that day waited 15 minutes before someone came to the service desk. While waiting employees were smoking in the service bays and just standing around talking to each other. And sales members were reclined back at their desks. If sales are that slow they can call customers waiting on service updates on their cars. I picked up my car and took it to Ganley in Parma who looked at my car, called and text messaged me with updates the next day. More

Loved dealing with Terry Coggins at Crestmont Hyundai. I had a great experience! Highly recommend! I had a great experience! Highly recommend! More

Excellent service. Always willing to answer questions and go the extra mile. Have bought several cars from here. Always willing to answer questions and go the extra mile. Have bought several cars from here. More

Brendan got my car done even sooner to help me out and get me on the road! get me on the road! More

As always it is a pleasure to purchase from there. The music needs to.be different. The music needs to.be different. More

Happy with the work. They did an excellent job Ron Zurek has been very helpful, with our ‘23 Santafe. Thanks! They did an excellent job Ron Zurek has been very helpful, with our ‘23 Santafe. Thanks! More

Didn't purchase @ this dealership just use for routine maintenance. Service was very good but wait time for an appointment was a bit excessive. maintenance. Service was very good but wait time for an appointment was a bit excessive. More

Went here for Oil consumption study. So far this process has been disorganized. First appointment we made we were not told to bring anything, just drop car off. My wife went and they tol So far this process has been disorganized. First appointment we made we were not told to bring anything, just drop car off. My wife went and they told her she needed a registration which we misplaced. Had we known that we would have found or replaced it before making a trip. So far so good with the first appointment. I had a separate issue with my other car and I asked Brendan what was going on with the paint warranty claim. He told me when this was started since Crestmont didn't have a body shop that i could get three claims and they'd cover it from there. Fast forward 6 months and car still hasn't been painted and he told me that I'd have to take it to another Hyundai dealer that has a body shop. I was never told this and wasted 6 months of waiting. I will take all of my future service appointments and will not buy another car from this dealer More