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Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,880 Reviews
Call Service Center (330) 225-0011

1,880 Reviews of Crestmont Hyundai - Service Center

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December 03, 2024

They didn't ask to wash my vehicle and did not wash it. That is why they got a 4 star not 5. More

by sastoops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Crestmont Hyundai responded

Thank you for letting us know that it was a disappointment to not have your vehicle washed. We try to get them done, but sometimes there are extenuating circumstances that we have to deal with. The next time will you please ask the Service Writer and we will do our best to oblige. Thank you for letting us know, and hope we can do it next time.

December 03, 2024

Awesome experience. Joe was great. 2nd car from Crestmont. Last one in 2013 still kicking More

by brutusdds
Recommend Dealer
Yes
Employees Worked With
Joe Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Crestmont Hyundai responded

Thank you for your kind words and for choosing Crestmont Hyundai again, Brutus! We’re thrilled to hear you had an awesome experience and that Joe made your visit a great one. It’s amazing to know your 2013 vehicle is still going strong—proof of the quality and care we strive to provide! We truly value your loyalty and look forward to assisting you with all your automotive needs in the future. Enjoy your new car, and thank you for being part of the Crestmont Hyundai family! Best regards, Donnie Brooks Manager, Crestmont Hyundai

November 29, 2024

Nader solimon was an exlanent salesman. I would come back to him next time I need a vehicle. More

by ryansinko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nader Solimon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2024 -

Crestmont Hyundai responded

Hi Ryan, Thank you for sharing your feedback! We’re thrilled to hear that Nader provided such an excellent experience for you. It’s always great to know when our team makes a lasting impression, and we’re glad you’d choose to work with him again in the future. Congratulations on your new vehicle! If you ever have questions or need assistance, don’t hesitate to reach out. We look forward to serving you again when the time comes! Best regards, Donnie Brooks Manager, Crestmont Hyundai

November 29, 2024

I have always had good experiences at Crestmont. From sales to service everyone is kind and helpful More

by ankhseyet
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nader, Donnie, Chris
Report | Print
Nov 29, 2024 -

Crestmont Hyundai responded

Thank you so much for your kind words and for sharing your experience with Crestmont Hyundai! We’re thrilled to hear that you’ve consistently had great experiences with our sales and service teams. It’s always our goal to provide exceptional customer care, and we’re glad that Nader, Donnie, and Chris could contribute to making your visit a positive one. We truly value your loyalty and look forward to serving you again in the future. If there’s anything more we can do to assist you, don’t hesitate to reach out! Best regards, The Crestmont Hyundai Team

November 29, 2024

It was a good experience The people there were all nice and professional. Willing to work with you. More

by MikeG
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Flynn
Report | Print
Dec 05, 2024 -

Crestmont Hyundai responded

Hey Mike! Thanks for taking the time to write a review about your experience at Crestmont. We are very happy to here that our Team acted professionally and worked well with you! Thank you for choosing Crestmont for your Service needs.

November 29, 2024

I have always had good experiences at Crestmont. Everyone from my sales rep, Nader, to the managers and service team are kind and helpful More

by ankhseyet
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nader, Donnie, Chris
Report | Print
Nov 29, 2024 -

Crestmont Hyundai responded

Thank you so much for your kind words and for sharing your experience with Crestmont Hyundai! We’re thrilled to hear that you’ve consistently had great experiences with our sales and service teams. It’s always our goal to provide exceptional customer care, and we’re glad that Nader, Donnie, and Chris could contribute to making your visit a positive one. We truly value your loyalty and look forward to serving you again in the future. If there’s anything more we can do to assist you, don’t hesitate to reach out! Best regards, The Crestmont Hyundai Team

November 22, 2024

Excellent buying experience, Nader was helpful and got us the car we wanted.I would recommend. More

by billschoenstein
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nader Solimon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Crestmont Hyundai responded

Thank you so much for your wonderful review, Bill! We’re thrilled to hear that you had an excellent buying experience and that Nader was able to help you get the car you wanted. We truly appreciate your recommendation and are glad we could meet your needs. If you ever need anything else, don’t hesitate to reach out. Enjoy your new vehicle! Best regards, Donnie Brooks Manager, Crestmont Hyundai

November 22, 2024

The service at Brunswick Hyundai was great this is our 5th car and Alexandra was great to work with. She listened to what we wanted we got everything done through phone and online paperwork. More

by gismo2424
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexandra
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Nov 29, 2024 -

Crestmont Hyundai responded

Hi, Thank you for your loyalty and for choosing Crestmont Hyundai for your fifth car! It’s wonderful to hear that Alexandra provided such a great experience, listening to your needs and making the process seamless through phone and online paperwork. We truly appreciate your continued trust in us and are thrilled to have been part of your car-buying journey once again. If you ever need anything, please don’t hesitate to reach out. Enjoy your new vehicle! Best regards, Donnie Brooks Manager, Crestmont Hyundai

November 21, 2024

I Repeatedly told them of a concern and was Repeatedly dismissed. Now my car is trashed More

by ginny1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 21, 2024

Everyone was helpful and caring. I especially appreciate the honesty, that keeps me coming back. More

by Rada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Crestmont Hyundai responded

Thank you for taking the time to write a nice review, and thank you for coming back to us! We appreciate your business and look forward to serving you again soon. Sincerely, Nancy Crestmont Hyundai

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