1,884 Reviews of Crestmont Hyundai - Service Center
The dealership was professional and courteous. I am about 45 minutes away and the customer service for genesis valet service was as great as it could be. I am about 45 minutes away and the customer service for genesis valet service was as great as it could be. More
xxxxxxxx. Complete, useless, xxxxxxxx. Both the salespeople, and the GM, and the service department. Had to call the national team repeatedly to get these folk Complete, useless, xxxxxxxx. Both the salespeople, and the GM, and the service department. Had to call the national team repeatedly to get these folks in line with standard business practice and basic respect. Do not advise buying here. More
On 12/30/22 I purchases a 2020 Elantra that only had one key and key fob. Part of the agreement was that they provide me with a second key and fob. The salesman, Ethan, contacted me and needed me to send hi key and key fob. Part of the agreement was that they provide me with a second key and fob. The salesman, Ethan, contacted me and needed me to send him a picture of the one I had. I did so and have never heard back from him or anyone else from the dealership. I travel for work and have a busy schedule..After a significant amount of time part l passed I reached out and attempted to contact the salesmen. Again no response. I guess once I purchased the vehicle they cared very little about honoring the second key agreement which to me is not right. No call, no text, or email! More
I took my van in for a recall. I called ahead of time and asked how long it would take because I had to wait for the van. They said 11/2 hrs. I thought was reasonable. On the day o I called ahead of time and asked how long it would take because I had to wait for the van. They said 11/2 hrs. I thought was reasonable. On the day of the recall repair, they took me right away and completed the work in 45 minutes, 45 minutes sooner than what they estimated. Brendan was knowledgeable and friendly. More
This team really helped me as an out of state customer to feel confident in my purchase, and I love my new car! feel confident in my purchase, and I love my new car! More
Had no problems-great service Everyone was very friendly, listened to what we wanted, wasn't pushy about add one listened to what we wanted, wasn't pushy about add one More
Excellent Service from David Excellent David kept me informed and the shuttle service was greatly appreciated both taking me home and picking me up thank you informed and the shuttle service was greatly appreciated both taking me home and picking me up thank you More