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Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,884 Reviews

1,884 Reviews of Crestmont Hyundai - Service Center

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March 02, 2024

I always feel like a VIP when I'm at Crestmont. They do a great job and David will be missed when he retires More

by mymax92
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David LaLonde, David LaLonde
February 29, 2024

It took 10 months to repair parts that were broken during service to replace license plate bulbs. For the undercarriage repair, confusion about which part needed to be replaced and confusion on the cost of t More

by Dame
Recommend Dealer
No
Employees Worked With
David LaLonde, David LaLonde
February 29, 2024

It was good. My car got fixed Every thing went good and fast service Great More

by fdfocus
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David LaLonde, David LaLonde
February 29, 2024

Service lady at desk was rude , had face on personal cell phone as I waited for acknowledgement I was there . My car parts are on back order, and my appoints aren't able to be made sooner than 6weeks out . S More

by markmccartneyco
Recommend Dealer
No
Employees Worked With
Sales or service are you asking about?
February 29, 2024

Jared was introduced to us approximately 3 years ago when leasing our current Tuscon. We knew we could rely on his knowledge and easy going (NO HARD SELL) demeanor to help us find a car for our daughter. More

by laura51
Recommend Dealer
Yes
Employees Worked With
Jared
February 29, 2024

David was very professional and took care of all my concerns. The work was completed in a reasonable time frame More

by bcollura
Recommend Dealer
Yes
Employees Worked With
David LaLonde
February 28, 2024

I went in not expecting to get approved for a car but I ended up leaving with a great vehicle! Everyone was super helpful throughout the whole process. More

by lillysegeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
February 26, 2024

I have always liked the dealership. . especially the service department.. but I walked away with a different experience this time .. just felt like this gentleman was a bit more like a s More

by k24kerit
Recommend Dealer
No
Employees Worked With
Mike Aslan..
February 26, 2024

David is very professional and a wonderful person to work with but my car went in for a check oil light and I was told they couldn't find any reason why it was on but did do an oil change that said that may More

by LORA.V1202
Recommend Dealer
No
Employees Worked With
David LaLonde, David LaLonde
February 24, 2024

The dealer did not reset my service reminder and I had to get out my owners manual and figure out how to do it myself. The dealer also rotated my tires but failed to check the pressure in the tires because t More

by maryalouis
Recommend Dealer
No
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