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Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,884 Reviews

1,884 Reviews of Crestmont Hyundai - Service Center

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March 06, 2024

It took 10 months to fix an issue they created during a visit (tech broke some clamps during license bulb replacement, few months later came in to get it resolved, but wrong part was ordered). Also a lot o More

by Dame
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
David LaLonde, David LaLonde
March 06, 2024

Only complaint I have is getting someone to pick up a phone. Receptionist rang me through 3 times and it ran until it hung up then she put me through to the GM and things started happening fast. More

by bill.lanham
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 Mike
March 05, 2024

Excellent I had a very good experience with all of them. I would send my family and friends to you all More

by Kbrass51
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Flynn
March 05, 2024

Brendan is always on top of things. He takes the time to make me feel valued and explain all issues with me. He listens to my concerns and helps in anyway he can. More

by cone.patricia.l
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Flynn
March 05, 2024

We were on way back to Ontario Canada when a stone hit my radiator, draining the fluid out. The staff at Crestmont Hyundai went above and beyond to help us out. Giving us ride to the rental car dealership More

by muriellehall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

Repairs were done quickly and properly. All work was adequately described on the paperwork. Work was done while I waited. More

by MD
Recommend Dealer
Yes
Employees Worked With
David LaLonde, David LaLonde
March 05, 2024

David was very nice to us and he made sure we were well taken care of since we were already on a tight schedule, the process was quick and to the point, would recommend again More

by Yuriy50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David LaLonde, David LaLonde
March 03, 2024

Answered questions & had my car done & ready when they said. Great friendly service More

by Missy Sonata
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David LaLonde, David LaLonde
March 02, 2024

The work got done. I have had smoother and more organized experiences elsewhere. The service person was alone which resulted in delay. It did not matter to me since we More

by bbgreen82
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David LaLonde, David LaLonde
March 02, 2024

Rude in person and over the phone. The two times I have gone, their face to face presence is terrible. They stay on the phone and make you wait for a long period of time. After my car More

by Sweet.Enid
Purchase Time
Recommend Dealer
No
Employees Worked With
Service
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