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Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,884 Reviews

1,884 Reviews of Crestmont Hyundai - Service Center

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May 07, 2024

Courteous, efficient, clean. Usually is pretty accurate on the time that the service will take. More

by dgmdiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde
May 06, 2024

If I could give them 0 stars I would. Customer service is awful. Service department is worse.. save yourself and run. More

by tpinm23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All service
May 04, 2024

Patient, knowledgeable service department reps who help me, a female, understand the work that has been done on my vehicle. More

by PAMPHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde
May 02, 2024

The dealership did a good job of taking care of me. Go there and see More

by s-urry
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Jones
May 01, 2024

I have never dealt with this level of Incompetence. The most unprofessional experience I’ve ever had , probably not just with cars , but in this lifetime. Took forever to get back. They put me in a bas More

by Jed
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mulligan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde
May 01, 2024

The service here is incredible and always quick and painless. The workers here have always gone above and beyond to help where they can, and offer whatever solution they can find! More

by d_bosko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde
April 30, 2024

Great personality and always there to answer any questions no matter what. He is a great asset More

by dkreidy88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

They put the wrong oil in my car so I don’t trust them to work on my car More

by Radianceskincare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David LaLonde
April 29, 2024

Went in for complimentary maintenance. I waited for my vehicle. Only took a little over an hour. And then I was on my way. Good job More

by Dddd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David LaLonde
April 29, 2024

Extra charge for using a credit card. This information should have been communicated at the time the appointment was sheduled. More

by nic19762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Mulligan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde
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