1,884 Reviews of Crestmont Hyundai - Service Center
Staff is friendly however repairs have not been correct …2 of our cars have been taken there Both were not fixed on the initial visit / numerous visits and made even worse It’s a very long story and I w …2 of our cars have been taken there Both were not fixed on the initial visit / numerous visits and made even worse It’s a very long story and I would be happy to share this in person with someone that can resolve this (I did talk with the general manager Chris Boger for about 2 hours explaining what has happened.) I was in customer service/sales for over 30 years and your service of actually fixing the car is terrible the worst service on repairing my cars I’ve ever experienced! Over many months I have also talked with the service manager (Bryan) again polite but my cars were not repaired correctly. I don’t want to write more but would / expect to talk to someone regarding my experience as I would never recommend to anyone to take their car there for repairs or buy a car at this dealership. Oh by the way after I picked up my suv on the last repair I found a very sharp needle type tool on our passenger seat that could have caused some serious harm if I hadn’t seen it before I sat in the seat Please contact me on how we can resolve this More
Good experience. Bought a certified used palisade. There was some body damage but they fixed it and gave us a nice loaner Bought a certified used palisade. There was some body damage but they fixed it and gave us a nice loaner More
they have had my car for 3 weeks. went in for an oil light, now needs an engine. no loaner car for 7 days, and i had to contact them to get it. one gentleman was somewhat rude. was al went in for an oil light, now needs an engine. no loaner car for 7 days, and i had to contact them to get it. one gentleman was somewhat rude. was also told, at one point, that i had been contacted by phone. my phone showed no call was made, or message left. More
Really appreciated how Jeff went out of his way to help me! He was very sociable and communicative. Will definitely be coming back again. me! He was very sociable and communicative. Will definitely be coming back again. More
Nice people to work with very helpful would definitely go back. The service staff good about working with me though may problem back. The service staff good about working with me though may problem More
Very busy dealership/service department, but they still manage to take the time with each customer. Well, maintained facility with clean well stocked waiting area for service customers. manage to take the time with each customer. Well, maintained facility with clean well stocked waiting area for service customers. More
Purchased car only had one key was suppose to provide me with second key. Salesmen contacted me for a photo of the key I had. Sent him what he needed. Haven't heard from anyone since then. Still no key! with second key. Salesmen contacted me for a photo of the key I had. Sent him what he needed. Haven't heard from anyone since then. Still no key! More
This was my first visit to this dealership for a recall on my vehicle. The customer service team is very friendly and helpful. on my vehicle. The customer service team is very friendly and helpful. More
A since of humor, luv the place recommend to take your car too and get great service car too and get great service More
Treated very nicely,staff is incredible, they did such great work on my car. C great work on my car. C More