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Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,884 Reviews

1,884 Reviews of Crestmont Hyundai - Service Center

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May 21, 2024

Staff is friendly however repairs have not been correct …2 of our cars have been taken there Both were not fixed on the initial visit / numerous visits and made even worse It’s a very long story and I w More

by curtspider2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Yun
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Good experience. Bought a certified used palisade. There was some body damage but they fixed it and gave us a nice loaner More

by tommahawk1_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

they have had my car for 3 weeks. went in for an oil light, now needs an engine. no loaner car for 7 days, and i had to contact them to get it. one gentleman was somewhat rude. was al More

by sweako22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde
May 18, 2024

Really appreciated how Jeff went out of his way to help me! He was very sociable and communicative. Will definitely be coming back again. More

by Nima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff from the front desk of the service dept
May 18, 2024

Nice people to work with very helpful would definitely go back. The service staff good about working with me though may problem More

by foospat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Very busy dealership/service department, but they still manage to take the time with each customer. Well, maintained facility with clean well stocked waiting area for service customers. More

by PeggyMV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Purchased car only had one key was suppose to provide me with second key. Salesmen contacted me for a photo of the key I had. Sent him what he needed. Haven't heard from anyone since then. Still no key! More

by shadleysj1
Recommend Dealer
No
Employees Worked With
Ethan
May 17, 2024

This was my first visit to this dealership for a recall on my vehicle. The customer service team is very friendly and helpful. More

by aero_bum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

A since of humor, luv the place recommend to take your car too and get great service More

by CEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Treated very nicely,staff is incredible, they did such great work on my car. C More

by jayjay369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde
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