Crestmont Hyundai - Service Center

Surprise repair I took my vehicle in for an oil change and tire rotation upon inspection it was discovered that the rear brake pads were in need of replacement and th I took my vehicle in for an oil change and tire rotation upon inspection it was discovered that the rear brake pads were in need of replacement and the back stabilization knuckle was actually broken. This was late in the day on a Saturday. The part was not available and had to be ordered. I was upset at the additional cost but the service person Emily and the service manager were extremely helpful with on line coupons to help and supplied me with a loaner vehicle to have for the next 5 days. When I arrived the service manager took me to the service area and showed me the broken knuckle and explained everything very well they were extremely friendly and helpful. Thank you to them both More

Service spectacular Always pleasant, explains evetything, even when I am in waiting area, other associates ask if I need anything and could they get me a coffee. Very nic Always pleasant, explains evetything, even when I am in waiting area, other associates ask if I need anything and could they get me a coffee. Very nice, and very quick. More

Awesome Service was great as always. I love the service department everyone is always informative and helpful. Definitely will be returning for any if not ALL Service was great as always. I love the service department everyone is always informative and helpful. Definitely will be returning for any if not ALL my future service needs! More

Really Took Care of Us I went looking to buy a specific vehicle and had Adam Mitchell from sales meet us and help us complete the purchase. When a problem was found within a I went looking to buy a specific vehicle and had Adam Mitchell from sales meet us and help us complete the purchase. When a problem was found within an hour, Adam contacted service and the manager and my GMC Acadia Denali was back in for service and fixed. Adam really went out of his way the entire time before I was approved to help us with the vehicle and to be comfortable while waiting. Emily and David and another man that also mans the desks at the service entrance were all really amazing the whole time as well, great customer service all around. I even took them a cake at the end of the entire thing because they were just so awesome and made an impression on me. More

Oil change I was very happy with miss Emily. She was pleasant and very knowledgeable. The service was done in the time frame that they told me I was very happy with miss Emily. She was pleasant and very knowledgeable. The service was done in the time frame that they told me More

Great Service - Over Priced A $12.00 (twelve dollar) High Quality Bulb at a Auto Parts Store costs $35.50 plus shop service. Installation was less than 15 (fifteen) minutes.. A $12.00 (twelve dollar) High Quality Bulb at a Auto Parts Store costs $35.50 plus shop service. Installation was less than 15 (fifteen) minutes.. More

Oil change Very efficient. Fast and friendly service. I did not have to wait very long for an oil change and tire rotation, which was nice since I was coming fro Very efficient. Fast and friendly service. I did not have to wait very long for an oil change and tire rotation, which was nice since I was coming from work and just wanted to get home. More

Great experience! Everything went smoothly and efficiently! The timing was quick and all issues addressed and explained easily to me. David was friendly and professiona Everything went smoothly and efficiently! The timing was quick and all issues addressed and explained easily to me. David was friendly and professional. All areas in building were clean. More

Friendly and Professional Always friendly and willing to accommodate you in every way. Great service. I never have to wait long and enjoy the hot chocolate and or coffee.. Always friendly and willing to accommodate you in every way. Great service. I never have to wait long and enjoy the hot chocolate and or coffee.. More

Quick and efficient I had a plastic shield under my car replaced. The part itself only cost $25.00 and I was out of there in less than 30 minutes. The labor to install th I had a plastic shield under my car replaced. The part itself only cost $25.00 and I was out of there in less than 30 minutes. The labor to install this, however, cost $125.00 making the cost of this repair with tax $177.00! This seemed ridiculous and made me think I should consider other options for service in the future. More