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Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,971 Reviews

1,971 Reviews of Crestmont Hyundai - Service Center

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June 06, 2019

Warranty part Very nice an clean I get in out in a timely matter the whole staff is really great to work with will keep going back More

by SLKORHELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Carver, Emily Hamrick
Jun 12, 2019 -

Crestmont Hyundai responded

Thank you so much! We look forward to seeing you soon.

June 06, 2019

Great Service The service department employees are always friendly and professional. They always take great care and attention to your needs. They go above and beyo More

by rodjacoby327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
Jun 12, 2019 -

Crestmont Hyundai responded

We are so delighted that you recognize our drive to exceed expectations. Thank you for sharing!

June 03, 2019

Recall problem with lengthy resolution 2011 Sonata recalled to place engine knock monitor. Unless than 2 weeks afterwards, my service engine light started flashing and the engine slowed dow More

by JIMANDME-Wadsworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Anderson, David LaLonde
Jun 12, 2019 -

Crestmont Hyundai responded

We are sorry to hear about this situation and for not being able to provide a quicker turnaround. We hope that the issue is fully resolved now.

May 31, 2019

Excellence by David, the Hockey Player David provided excellence service for my 2017 Hyundai Santa Fe. He was informative, courteous, professional. His work team showed extra effort to plea More

by rptripp21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
Jun 12, 2019 -

Crestmont Hyundai responded

We are so glad to hear this. Thank you for sharing!

May 30, 2019

Leave you with no transportation They never have a loaner vehicle or a shuttle. So you are forced to wait all day or get picked up and dropped off (even if the dealership is out of to More

by jacquelinerose312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David LaLonde, Emily Hamrick
Jun 04, 2019 -

Crestmont Hyundai responded

Hi Jacqueline, we are sorry to hear that you were under the impression that transportation was unavailable to you. We have shuttles available from 7:30 a.m. - 5 p.m. that can take you anywhere within a 15 minute distance. If the shuttle is not applicable, we have loaner vehicles available for $36 a day.

May 29, 2019

the lady behind the counter was great! Emily worked hard in meeting my needs of filing a claim for my flat tire that was under warrantly. I really appreciated her great attitude. More

by miran.vegel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
May 29, 2019 -

Crestmont Hyundai responded

We are so glad to hear this. Thank you for your review!

May 28, 2019

Over and above I entered the service department on my way to the parts department, seeking windshield wiper blades for my wife’s 2012 Hyundai Elantra. I was given More

by Papahurls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christyn Koppa, Tim Yako, Tom Carver
May 29, 2019 -

Crestmont Hyundai responded

Thank you so much for taking the time to share your experience! This is so delightful to read. It has been a pleasure doing business with you and we look forward to seeing you at Crestmont Hyundai soon!

May 28, 2019

Radio won’t turn on Service department said buy new radio for 800.00. No other options. Just continue pressing the reset button Does this happen to all your cars More

by DMASON44KJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David LaLonde
May 29, 2019 -

Crestmont Hyundai responded

We are sorry to hear about your frustration with your radio. We can assure you that none of our cars come with a broken radio, unless stated otherwise.

May 27, 2019

Quick and helpful Four days before the end of my warranty I was able to get my car in to get the air fixed. They fixed it quick and did an inspection as well. More

by gmluksza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Hyundai Dave" Choike, Emily Hamrick
May 27, 2019

Very friendly and competent group of people Went in for an oil change on my 2018 genesis g 80 sport and wound up leasing a 2019 Genesis g 90. Great sales job by Mark Crow. More

by PROMETAL07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Anderson, Rich Chandler, Mark Crow, Crystal McKamey
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