Crestmont Hyundai - Service Center

Excellent service The service and parts teams, Dave, Christin, and Steve we're fast, effective, and informative. I was able to have a let remote ordered and programed i The service and parts teams, Dave, Christin, and Steve we're fast, effective, and informative. I was able to have a let remote ordered and programed in 2 days More

Barb's Review Great service! They completed my software upgrade in half the time of the original quote! I would recommend this service center to everyone. Thank y Great service! They completed my software upgrade in half the time of the original quote! I would recommend this service center to everyone. Thank you! More

Thank you Nick & Crestmont Brought my 2019 Santa Fe back today to pick up my plates. Nick Vansickle asked if I could wait a few minutes. He had my plates put on my vehicle and Brought my 2019 Santa Fe back today to pick up my plates. Nick Vansickle asked if I could wait a few minutes. He had my plates put on my vehicle and had the car washed. Once again excellent service from Nick Vansickle and the Crestmont team. I Love my new Santa Fe! George Sedlak More

was a good experience The deal was well done and explanation of the options were super. I was pleased with my experience and must say Joe is an excellent salesman. than The deal was well done and explanation of the options were super. I was pleased with my experience and must say Joe is an excellent salesman. thank you Joe! Rich Fleming More

Best dealer around We have bought 3 cars so far from Brunswick dealership. Service department is the best around. Drove from Marblehead just to get service done. Took it We have bought 3 cars so far from Brunswick dealership. Service department is the best around. Drove from Marblehead just to get service done. Took it my Santa Fe to a local dealership by my house and was disappointed last year so when I got a recall I decided to go back to Brunswick. Not only did they get me in immediately they also fixed my problem from last year in less then an hour More

Oil change & recall-update Emily is very friendly, thoughtful, helpful,and efficient . I remembered her from my sales visit as being the same. Visit included oil change, safety Emily is very friendly, thoughtful, helpful,and efficient . I remembered her from my sales visit as being the same. Visit included oil change, safety inspection, Hyundai update recall, & alignment check (not expected) yet took only about an hour including car wash. Good experience. More

Helpless repair service After 3 months of push back and denial of a problem, we were finally able to get it fixed through Classic Hyundai Mentor. Robert Anderson (Crestmont After 3 months of push back and denial of a problem, we were finally able to get it fixed through Classic Hyundai Mentor. Robert Anderson (Crestmont Hyundai service manager) has an email with their diagnosis attached. He took care of me… AWD is not functioning. I have numerous videos of evidence of it slipping and not engaging in different circumstances. They recommended alignment and new tires. I am lied to and sent home with a defective AWD system (invoice stating the AWD is working as intended). Reason being is "I do not understand how AWD works". He explained to me numerous times how AWD works in a complicated way, how I didn't press the right buttons in the right sequence... and so much more. Robert had me test the car in snow, in front of him, because the videos were not relevant. He admitted the car had only one front wheel spinning. Two and a half weeks later I dropped the car off after finally being offered a loaner (nobody called back to let me know it would take that long)… 3 days later Robert calls and says the car is ready to be picked up. That particular day we had 50+ degrees and sunny, but Robert found snow and ice and tested the car. He concluded the AWD was working fine. I tested the car when I got home, no AWD (Robert has videos). All of this... because there are no 4-wheel dynos available for testing in real world conditions. I felt helpless... Robert was able to convince Hyundai Field tech and my case manager that my car is fine after originally agreeing there was a problem. To say the least... I had higher expectations from him; he is the expert. At Classic, the service manager didn't have to get involved. The adviser was able to help me. In 3 hours, we were on our way back home. 2014 Santa Fe sport 2.0T AWD - purchased here in 2015 Radu Z. More