Crestmont Hyundai - Service Center

Everything was okay i guess, I'm a little disappointed, that my oil change sticker didn’t get changed, and no one answers the phone in service! I literally have to call 100 times to reach someone. that my oil change sticker didn’t get changed, and no one answers the phone in service! I literally have to call 100 times to reach someone. More

The actual work performed was not good with respect to the oxidized window trim. The saving grace was Jeff Russ in customer service. He goes above and beyond to do what is right and I hope your team app the oxidized window trim. The saving grace was Jeff Russ in customer service. He goes above and beyond to do what is right and I hope your team appreciates what he does. More

In person experience very good. However, phone system is not working properly as well as voice mails However, phone system is not working properly as well as voice mails More

Service center was great. Sales folks however were terrible. When I expressed my frustration to Manager Will, he sent the same salesman back to me that I was frustrated with. Sales folks however were terrible. When I expressed my frustration to Manager Will, he sent the same salesman back to me that I was frustrated with. Sat 3.5 hrs at dealership trying to get answers about incentives, pricing, etc. Then waited an entire day the following day and still…3 days later have not gotten an answer. Went to another Genesis dealer and within an hour owned a new GV80 More

Appreciate Bryan, supervisor of service dept. always there to help you and prompt in getting back to you always there to help you and prompt in getting back to you More

My advisor was so nice and helpful! And my car was so clean with my free carwash!! The mechanic was HAND drying my door, window and handles at the end!! No one gives service like that a And my car was so clean with my free carwash!! The mechanic was HAND drying my door, window and handles at the end!! No one gives service like that anymore! Crestmont is amazing and I'll keep driving 30+ minutes to get my car card for because of that reason!!! More

Brendan was great. Even after the muffler replacement, the noise was still there. He took me for a ride and heard the noise first hand. Now we are scheduled with a tec Even after the muffler replacement, the noise was still there. He took me for a ride and heard the noise first hand. Now we are scheduled with a technician to figure out what the real problem is. Nice work. The whole organization has been great for us. I would highly recommend them to anyone. More

The people at Crestmont provided great guidance and feedback in the investigation process to help us make our decision. feedback in the investigation process to help us make our decision. More

Brendan is friendly and personable. Customer service is key to the ultimate customer experience. Having Brendan front facing is an exceptional choice. He is also organized and efficient Customer service is key to the ultimate customer experience. Having Brendan front facing is an exceptional choice. He is also organized and efficient getting customers in and out. More

Brendan and Brian the service manager did an awesome job. They were quick to return calls and respond to my questions during the warranty repair also Lorna in Hyundai warranty department was very efficient a They were quick to return calls and respond to my questions during the warranty repair also Lorna in Hyundai warranty department was very efficient and a pleasure to work with what a great team thanks so much More