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1,971 Reviews of Crestmont Hyundai - Service Center
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September 12, 2019
Excellent Excellent, went up there without an appointment and they got me in for an oil change and tire rotation in a timely matter. Thank you, Ron Excellent, went up there without an appointment and they got me in for an oil change and tire rotation in a timely matter. Thank you, Ron More
by viper6t9
Verified CustomerEmployees Worked With
Emily Hamrick
September 10, 2019
Great customer service, horrible technician experience My engine seized up on my 2016 Santa Fe and I had it towed here for warranty replacement. The CSRs were great to work with. It took 11 weeks to get My engine seized up on my 2016 Santa Fe and I had it towed here for warranty replacement. The CSRs were great to work with. It took 11 weeks to get the replacement engine but that was Hyundai's issue, not the dealership. When they received and installed the engine and returned it to me I had no air conditioning and horrible brake noise. I was given an appointment for a week later, forcing me to drive a full week in 95-degree weather with no A/C. After they topped off the coolant and resurfaced the rotors the brakes seemed fine but I still had no A/C. Taking it back AGAIN they found that the A/C compressor had never been plugged back in. That night I heard a rubbing noise coming from the right rear tire. Investigating the next morning I found that three of the five lug nuts on that tire were missing or loose! They had not completed the tire install after resurfacing the rotors. Poor, poor, poor technician work on both issues. More
by mesreviewer
Employees Worked With
Robert Anderson, David LaLonde, Emily Hamrick
September 10, 2019
Poor planning by the dealership I had a scheduled appointment at 10:30 a.m. for warranty service that was to take max 1.5 hours. Was told I had to come back at 1 or 1:30 to get the I had a scheduled appointment at 10:30 a.m. for warranty service that was to take max 1.5 hours. Was told I had to come back at 1 or 1:30 to get the car because they didn"t know I was going to wait for it. Not my problem the person who scheduled the appointment didn't do their job right as I said I would be waiting for it. Irregardless, I had an appointment for a job that would take less than 2 hours, not an appointment to squeeze it in when they had time. More
by Mamaszitas
Employees Worked With
I don't know who I interacted with
September 09, 2019
First service visit Just bought the car this year from the dealership. This was out first visit since owning the car. The service department was very friendly and they ha Just bought the car this year from the dealership. This was out first visit since owning the car. The service department was very friendly and they had us in and out of there pretty quickly. So far very please with my experiences at Crestmont Hyundai in Brunswick. More
by Michelle
Employees Worked With
David LaLonde
September 09, 2019
Service David understood my inquiry and solved my issue. The oil change was done on time and the car was washed My next time will be the 16th visit to servi David understood my inquiry and solved my issue. The oil change was done on time and the car was washed My next time will be the 16th visit to service More
by DEEFIRE
September 08, 2019
22,000 Mike service Excellent customer service.. prompt and friendly. I do not need to use twenty five words to express my opinion. I will not fill out more this for th Excellent customer service.. prompt and friendly. I do not need to use twenty five words to express my opinion. I will not fill out more this for that reason. More
by mtsmlps
Employees Worked With
David LaLonde
September 08, 2019
Very happy with my new car. I was treated very courteously and efficiently by your sales rep Justin. I feel that I received a very good deal. And Justin spent a good deal of time I was treated very courteously and efficiently by your sales rep Justin. I feel that I received a very good deal. And Justin spent a good deal of time with me explaining the workings of the car. More
by charles-morrow1956
Employees Worked With
Adam Dejean, Justin Jankovic, Tabatha Oliver
August 27, 2019
Good Service The service center did a nice job taking care of my car. They were friendly and courteous. Worth visiting if you need work done. thanks. The service center did a nice job taking care of my car. They were friendly and courteous. Worth visiting if you need work done. thanks. More
by CST006
Employees Worked With
Rich Chandler
August 25, 2019
Air bag question Service writer was perfect at her job. Best experience at dealer ever. I also own a GM car, my last one, because of their customer service. Chevrolet Service writer was perfect at her job. Best experience at dealer ever. I also own a GM car, my last one, because of their customer service. Chevrolet should hire this lady. Russ Jones More
by WXBERRY
Employees Worked With
Emily Hamrick
August 22, 2019
Excellent customer service and technicians Great customer service David and Robert are awesome at providing all your service needs. Knowledgeable and always make excellent suggestions. Great customer service David and Robert are awesome at providing all your service needs. Knowledgeable and always make excellent suggestions. The automotive technicians do a great job as,well. Lacy usually does the,work and never have had any issues. More
by Slp
Employees Worked With
Lacy in automotive , Robert Anderson, David LaLonde
