Crestmont Hyundai - Service Center

Excellent!! I take all of my Hyundai's to Crestmont to have service done to them and I have always been treated excellent and the work performed us always top not I take all of my Hyundai's to Crestmont to have service done to them and I have always been treated excellent and the work performed us always top notch!! More

Noise coming from front of car when turning. Brought car in for noise coming from front of car when turning and they could not figure it out. Went up there to drive car with tech inside so they c Brought car in for noise coming from front of car when turning and they could not figure it out. Went up there to drive car with tech inside so they could here noise, he heard the noise but no one can figure out what it is. I was concerned because my warranty is running out soon and Emily said this problem would still be covered since it was documented beforehand. She told me when a car became available she would call me to drop off my car and give me a rental until they can figure out what is wrong. Haven't heard back from anyone yet. More

Oil change and tire rotation I always have a good experience at Crestmont. Emily is always professional and friendly. I also was helped by another young lady at check in, although I always have a good experience at Crestmont. Emily is always professional and friendly. I also was helped by another young lady at check in, although I didn’t get her name. She also was helpful and professional. I had a question regarding setting the navigation. Emily showed me what I was doing incorrectly. More

Warranty part Very nice an clean I get in out in a timely matter the whole staff is really great to work with will keep going back Very nice an clean I get in out in a timely matter the whole staff is really great to work with will keep going back More

Great Service The service department employees are always friendly and professional. They always take great care and attention to your needs. They go above and beyo The service department employees are always friendly and professional. They always take great care and attention to your needs. They go above and beyond everytime I visit. More

Recall problem with lengthy resolution 2011 Sonata recalled to place engine knock monitor. Unless than 2 weeks afterwards, my service engine light started flashing and the engine slowed dow 2011 Sonata recalled to place engine knock monitor. Unless than 2 weeks afterwards, my service engine light started flashing and the engine slowed down. Had to have it towed to Crestmont. They installed a knock sensor harness. I picked up vehicle and the service engine indicator came on again as I drove it only about a mile or two. Took it back to Crestmont. They had it for about 5 weeks, testing and tried another harness. Service engine light still on. Evidently the problem was a defective pin fit and service engine light finally out. I've had it back for almost a week now and it seems to be OK. David LaLonde and service mgr. Robert at Crestmont were very nice and concerned about the problem and my situation and provided me with another vehicle to drive during this period. More

Excellence by David, the Hockey Player David provided excellence service for my 2017 Hyundai Santa Fe. He was informative, courteous, professional. His work team showed extra effort to plea David provided excellence service for my 2017 Hyundai Santa Fe. He was informative, courteous, professional. His work team showed extra effort to please me and to persuade me to return. More

Leave you with no transportation They never have a loaner vehicle or a shuttle. So you are forced to wait all day or get picked up and dropped off (even if the dealership is out of to They never have a loaner vehicle or a shuttle. So you are forced to wait all day or get picked up and dropped off (even if the dealership is out of town for you). They also only have the paint guy/rim guy in on Wednesdays only (so you are forced to miss work if you work a 9-5) More

the lady behind the counter was great! Emily worked hard in meeting my needs of filing a claim for my flat tire that was under warrantly. I really appreciated her great attitude. Emily worked hard in meeting my needs of filing a claim for my flat tire that was under warrantly. I really appreciated her great attitude. More

Over and above I entered the service department on my way to the parts department, seeking windshield wiper blades for my wife’s 2012 Hyundai Elantra. I was given I entered the service department on my way to the parts department, seeking windshield wiper blades for my wife’s 2012 Hyundai Elantra. I was given a warm greeting by a young lady named Christyn Koppa. She showed me the way and introduced me to Tom in parts. After purchasing the wiper blades, Christyn offered to put them on the car. I then told her that I was on my way to Valvoline Instant Oil Change, unless she had an opening for a quick change. She explained that she did, but that it would take 45 minutes as opposed to 10. Well, as it turned out, I ended up purchasing new front rotors and pads, 2 bulbs, a headlight and a spark coil pack, totaling $757.74. Her due diligence saved me time and money and my wife’s car now runs great! More