Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,904 Reviews of Crestmont Hyundai - Service Center
Sort by
August 27, 2019
Good Service The service center did a nice job taking care of my car. They were friendly and courteous. Worth visiting if you need work done. thanks. The service center did a nice job taking care of my car. They were friendly and courteous. Worth visiting if you need work done. thanks. More
by CST006
Verified CustomerEmployees Worked With
Rich Chandler
August 25, 2019
Air bag question Service writer was perfect at her job. Best experience at dealer ever. I also own a GM car, my last one, because of their customer service. Chevrolet Service writer was perfect at her job. Best experience at dealer ever. I also own a GM car, my last one, because of their customer service. Chevrolet should hire this lady. Russ Jones More
by WXBERRY
Employees Worked With
Emily Hamrick
August 22, 2019
Excellent customer service and technicians Great customer service David and Robert are awesome at providing all your service needs. Knowledgeable and always make excellent suggestions. Great customer service David and Robert are awesome at providing all your service needs. Knowledgeable and always make excellent suggestions. The automotive technicians do a great job as,well. Lacy usually does the,work and never have had any issues. More
by Slp
Employees Worked With
Lacy in automotive , Robert Anderson, David LaLonde
August 18, 2019
A+ service Easy to make an appointment. Dave is very friendly and patient. Explains estimate thoroughly, answering any question. I usually wait for my car so the Easy to make an appointment. Dave is very friendly and patient. Explains estimate thoroughly, answering any question. I usually wait for my car so their service is very prompt. More
by Karlaw32
Employees Worked With
David LaLonde
August 18, 2019
Excellent Service Dave in service always goes above and beyond. He is a pleasure to work with. Sales were unable to secure approval for me on an upgrade. Dave in service always goes above and beyond. He is a pleasure to work with. Sales were unable to secure approval for me on an upgrade. More
by MZ49ERFAN
Employees Worked With
"Hyundai Dave" Choike, David LaLonde
August 12, 2019
Radio issues The issues I have had did not happen while it was there. For 1.5 hours they kept turning it on and off to experience what the problem is trying to lea The issues I have had did not happen while it was there. For 1.5 hours they kept turning it on and off to experience what the problem is trying to learn about it. They also gave me an oil change. The oil change is all I had to pay for. Very nice. More
by Happy in Richfield
Employees Worked With
David LaLonde
August 12, 2019
Lube/Oil Change First Lube/Oil change on our new Elantra - which came as a No Charge for the purchase. Emily and her staff were EXCELLENT to deal with. However, I was First Lube/Oil change on our new Elantra - which came as a No Charge for the purchase. Emily and her staff were EXCELLENT to deal with. However, I was very disappointed in learning that a tire rotation was not included - that’s very cheap!!! I did not consider this to be a Service Center Issue - certainly beyond Amy’s authority to waive - very ridiculous policy. More
by IndyDave
Employees Worked With
David LaLonde, Emily Hamrick
August 11, 2019
Poor service Car was taken to dealer for oil change . Oil plug was not tightened. Lost approximately two quarts of oil driving home and over next two days before r Car was taken to dealer for oil change . Oil plug was not tightened. Lost approximately two quarts of oil driving home and over next two days before realizing More
by jay.eredish
Employees Worked With
David LaLonde
August 08, 2019
Great experience Took care of my recall in a very timely way. Not a long wait, made recommendations for future work if needed. We’ve been using Hyundai for years. Took care of my recall in a very timely way. Not a long wait, made recommendations for future work if needed. We’ve been using Hyundai for years. More
by CHJM70
Employees Worked With
Emily Hamrick
August 04, 2019
Two weeks to change Alternator I had my alternator changed back in January. However, it started to have intermittent problems. I brought it back in June after it would not start, I had my alternator changed back in January. However, it started to have intermittent problems. I brought it back in June after it would not start, they found nothing. I then completely died while driving in early July. They kept it a week concluding nothing was wrong. I drove it to work next day up to NASA from Granger township. It died on way home along I-71 I heavy traffic. I waited for 2 hrs till I could have it towed to Crestmont. They kept it again for another week, this time finally putting in a new alternator. They should have done this two weeks prior. My other mechanic checked it two weeks prior and said it was not putting out the high enough voltage. He diagnosed this in 15 mins. It took your shop 2 weeks. More
by Kellyj
Employees Worked With
Robert Anderson, Emily Hamrick
