Crestmont Hyundai - Service Center

Bad experience with warranty issue My battery died in my less than 2 year old Sonata. I called the dealership twice and both times was told if I could jump it, drive it in and they woul My battery died in my less than 2 year old Sonata. I called the dealership twice and both times was told if I could jump it, drive it in and they would check it. I called Hyundai roadside service they sent out someone who tested the car before jumping. Showed bad battery jumped the car and drove it to dealership. I was told one I got there that I should have had it towed and that they likely wouldn't find a problem. They tested the battery after it had time to charge while driving and claimed it tested good. They then claimed my cigarette lighter charger could be to blame, even though there is no power to the charger when the car is turned off. Used to go there for every service, but now second guessing my decisions. More

Palisade main navigation and media center issues Complicate issue due the intermittent nature of the problem. Service tried some initial corrective action, but when that didn’t work, they ordered a Complicate issue due the intermittent nature of the problem. Service tried some initial corrective action, but when that didn’t work, they ordered a whole new unit and replaced the unit rather than continuing to “tinker”. I appreciated the quick decision to take that approach. When the part came in, they got me in right away to complete the install. Told me it would take an hour and it took 50 minutes. All is working fine now. More

I am currently leasing my third Hyundai vehicle from Crestmont. Each vehicle has been serviced at Crestmont with David Ladonde consistently providing excellent, pleasant customer service. Have only ha Crestmont. Each vehicle has been serviced at Crestmont with David Ladonde consistently providing excellent, pleasant customer service. Have only had oil changes and tire rotations because the vehicles do not need expensive repairs. David makes sure the turnaround is brief. More

Excellent Service Excellent service was provided by David. He kept me in the loop with what was going on and reassured me that everything was going to be fine which it Excellent service was provided by David. He kept me in the loop with what was going on and reassured me that everything was going to be fine which it was. More

Oil change Took my car in for an oil change. They took me on time and the wait was minimal. They also did a check to make sure everything was ok. They were very Took my car in for an oil change. They took me on time and the wait was minimal. They also did a check to make sure everything was ok. They were very polite and friendly. More

Excellent service as well as service personnel From scheduling to pick up. Just perfect. Emily always very helpful as well as knowledgeable. Car ready when promised. Service provided was as request From scheduling to pick up. Just perfect. Emily always very helpful as well as knowledgeable. Car ready when promised. Service provided was as requested. No attempt to sell additional services More

LOSEING AIR IN THE REAR TIRE THE SERVICE DEPT. DID A EXCELLENT JOB ABOUT EXPLAINING WHAT THEY FOUND. VERY HAPPY WITH THE SERVICE . DAVE AND EMILY WAS VERY RESPECTFUL AND ARE VERY THE SERVICE DEPT. DID A EXCELLENT JOB ABOUT EXPLAINING WHAT THEY FOUND. VERY HAPPY WITH THE SERVICE . DAVE AND EMILY WAS VERY RESPECTFUL AND ARE VERY FRIENDY THEY DID A GRATE JOB More

Genesis recall As usual the team took great care of me and my vehicle. Dave Lalonde is always helpful and has a great attitude. Everyone has great customer service As usual the team took great care of me and my vehicle. Dave Lalonde is always helpful and has a great attitude. Everyone has great customer service orientation. More

I would not trust you people to work in my wheelbarrow You guys couldn't even complete a routine oil change properly. You put the wrong oil in my car and reported doing a multipoint safety inspection but d You guys couldn't even complete a routine oil change properly. You put the wrong oil in my car and reported doing a multipoint safety inspection but didn't even check tire pressure. My car's oil cap says 0w-20 Oil which only comes in synthetic but you put in 5w2syntetic blend and then told me it doesn't matter but windshield sticker says 0w20 oil, repaired order said 5w20. If Hyundai wanted 5w20 oil it would say 5w20 on oil fill cap. I don't trust this dealership to service my car More