Crestmont Hyundai - Service Center

Anna was an amazing saleswoman. She made leasing a vehicle a breeze. The finance manager was very nice and courteous as well. Overall it was a great experience. She made leasing a vehicle a breeze. The finance manager was very nice and courteous as well. Overall it was a great experience. More

Dedicated to quality of service. Convenient location. Was able to find us the color car we wanted Convenient location. Was able to find us the color car we wanted More

If you want a dealer that doesn’t answer the phone, return your calls or actually fix your car, this is the place for you! Had my Genesis GV70 towed there for warranty work when 56 different error l return your calls or actually fix your car, this is the place for you! Had my Genesis GV70 towed there for warranty work when 56 different error lights went off and the windows, doors and then signals stopped working and it wasn’t safe to drive. Crestmont left it outside for more than a week with the windows down before they even looked at it, despite me calling every day for an update. After 20 days of driving a rental (because I wasn’t given a loaner) they couldn’t figure out the problem and didn’t fix anything. Which made Genesis try to stick me with a $1800 rental bill because they only cover the cost of a rental if warranty repairs are made. More

Brendan was not my sales person. Alexa F. was. She was fabulous. Will definitely be looking to her for nect purchase. Alexa F. was. She was fabulous. Will definitely be looking to her for nect purchase. More

I always use your service and have good experiences but sorry to see David go he was the best but look forward to getting the same great service sorry to see David go he was the best but look forward to getting the same great service More

Service technician was kind and explained to me well. The waiting time was not bad. The waiting time was not bad. More

My experience this visit was excellent thanks to David. He kept me up to date every step of the process. Great customer service. He kept me up to date every step of the process. Great customer service. More

Don't sign a decline of maintaince quickest oil change ever!! Got home no fluids topped off, engine air and cabin filters needed replaced no mention of that. No form stating things were good. Leaving on a ever!! Got home no fluids topped off, engine air and cabin filters needed replaced no mention of that. No form stating things were good. Leaving on a long road trip was hoping to get the 100 point inspection for safe travels. Usually they do not this time 20 minute oil change!! Don't sign a decline of service!! More

My experience was great. Nice clean waiting room. My car was returned to me in the time they told me it would be . It was washed. So nice. Nice clean waiting room. My car was returned to me in the time they told me it would be . It was washed. So nice. More

I showed up about 25 minutes late, I was having a horrible day. Brendan reassured me I had made it in time and that they could still take my appointment. He recommended the carbon filter be replaced horrible day. Brendan reassured me I had made it in time and that they could still take my appointment. He recommended the carbon filter be replaced and eased my mind about the sounds the AC was making. We chatted about concerts and VA Beach for a few. Cresmont Service Department took care of my car and in about an hour I was on my way back to dealing with my water heater busting. Thanks, Brendan!!! More