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Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,904 Reviews

1,904 Reviews of Crestmont Hyundai - Service Center

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November 07, 2019

Great service!! All great with a smile and everything is done perfectly and plus I get a car wash! My steering wheel was feeling loose when driving and it was under More

by DEBPETBALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
November 07, 2019

Overall, not bad A couple days after my service appointment, I noticed a dent on the driver side door jam as I opened the door. I'm not exactly sure what heavy object More

by mjustavick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the names
November 05, 2019

Snow tires Twice a year I have my tires changed from snow to regular and usually have an oil change. It is always done efficiently and the people working there a More

by SWROSBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
November 05, 2019

My time is important Came in to get a recall service done and the recall part was also defective. No courtesy shuttle service or loaner car was ever mentioned. It just is More

by Dlehotsky
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
David LaLonde
Nov 12, 2019 -

Crestmont Hyundai responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. We have shared your comments with our management team and are working to improve our process.

October 31, 2019

Excellent service The service department is excellent. The staff are extremely personable and professional. They make me feel that I am a valued customer and that my s More

by SUSIECANAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
Oct 31, 2019 -

Crestmont Hyundai responded

Thank you so much for a glowing review, Susie! We appreciate you!

October 29, 2019

A pleasure to do business with A pleasure to work with. Got us in right away when we were having trouble with our car. Pleasant and efficient. Did what they could for us on a moment More

by HOOPERTG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
October 29, 2019

A perfect fit! Went in for a service call and met Rich Chandler in the waiting area. I asked him a couple of questions for future reference, and by the time my car More

by jekroll320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Chandler, David LaLonde, Megan Mullins, Emily Hamrick
October 28, 2019

Fast and courteous service Never a long wait for my appointment. Appointments times available to get me in and out. always communicate with me on things that my car needs or wil More

by CJN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
October 24, 2019

Best customer service Super friendly staff, very helpful. I will recommend them to everyone. They treat you well and like family. All of the staff does an amazing job. More

by CBRANDILEIGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Anderson
October 23, 2019

Review Excellent service, friendly, and helpful. I would recommend to anyone for service or to purchase a car. I had a great experience and would use again More

by Clez22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Jared Dresp
Oct 29, 2019 -

Crestmont Hyundai responded

Thanks for the great review! We appreciate your business and thoughtfulness!

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