Crestmont Hyundai - Service Center

oil change, recall issue .Because of covid19 the dealership picked up and dropped off my car. I only needed an oil change this time. Everything went smooth, no complaints .Because of covid19 the dealership picked up and dropped off my car. I only needed an oil change this time. Everything went smooth, no complaints More

Took too long I was the first service appointment of the day. It took 90 minutes for an oil change. The work performed was satisfactory but 1 1/2 hours? I was the first service appointment of the day. It took 90 minutes for an oil change. The work performed was satisfactory but 1 1/2 hours? More

we have been coming to the service department for 2 we have been coming to the service department for 2 years and they are by far the best service department we have ever dealt with we have been coming to the service department for 2 years and they are by far the best service department we have ever dealt with More

I was very please with the 30,000 mile check up on my 2018 Hyundai Elantra. Service was efficient and convenient and quick. One concern I had was we had to sign the invoice for the shared pen. We 2018 Hyundai Elantra. Service was efficient and convenient and quick. One concern I had was we had to sign the invoice for the shared pen. We need a way to clean our hands or disposable pan moving forward More

Very accommodating in getting my vehicle looked at and back to me in a timely manner. Good customer service and very easy drop off and pick up. back to me in a timely manner. Good customer service and very easy drop off and pick up. More

When starting my car every light and warning was displayed on the dash. I had the car towed to Crestmont for service. For some reason the tow truck truck driver took the scenic route which caused Da displayed on the dash. I had the car towed to Crestmont for service. For some reason the tow truck truck driver took the scenic route which caused David to stay long past his shift. It was determined that an animal chewed wires under the hood causing thousands of dollars of damage under the hood of my Santa Fe. David was a pleasure to work with and I highly recommend this service department. Thank you! More

Always a great job pleasant, no pressure get the job right the first time. David is always a pleasure to work with on any service needs. right the first time. David is always a pleasure to work with on any service needs. More

Very easy process during this COVID outbreak and everyone was very courteous on the phone. Pick up and drop off went very well for us. was very courteous on the phone. Pick up and drop off went very well for us. More

There were no precautions taken for Covid spread, guy at the desk had a noticeable cough and proceeded to get into the car. No mask, no gloves, and no signs it had been cleaned / disinfected afterwards (ins the desk had a noticeable cough and proceeded to get into the car. No mask, no gloves, and no signs it had been cleaned / disinfected afterwards (inside). It appeared that they had gone into the center console, which made no sense for an oil change. Car wash was useless, they only partially washed it and left spots all over the car. I would have rather they had done nothing. Normally we have good experiences with Crestmont, but I don’t think they are taking enough precautions given the current state. More

we were treated very well by all of the staff and all of we were treated very well by all of the staff and all of the Departments. it is such a nice place to shop and buy cars. we were treated very well by all of the staff and all of the Departments. it is such a nice place to shop and buy cars. More