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Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,909 Reviews

1,909 Reviews of Crestmont Hyundai - Service Center

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June 04, 2020

Very friendly and excellent service. Went over everything that was done and asked if I had any questions. Well definitely be back the next time my car needs service! A+ More

by tandj91
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
June 04, 2020

Best part about this dealership is one of the advisors named Emily.She took great care of us and was so nice. I wish I could say the same about the people who worked on the car. For one thing they didn't More

by Rebbeccar7
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
May 26, 2020

The service on my 2016 Santa Fe was for a computer upgrade. The service was scheduled and the technician picked up my SUV; completed the work; and returned it to my garage as promised and on time. T More

by MARK.MMORRISO
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
May 25, 2020

Great Service Great service as usual. One minor complaint. Upon arrival I gave Emily 2 different coupons for my service. A %10 off any mileage service or a $15 off More

by max4wrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
May 22, 2020

Emily is a pleasure to work with. Friendly, courteous and professional. My only complaint is the technician or whoever drove my car adjusted the seat and mirrors way out of my preferred alignment and ma More

by plyman00
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
May 21, 2020

Had work done on my car some was through warranty and an alignment. I had to return to the dealership because my car would pull to the right so the person doing the alignment didn’t do it right. When I brou More

by araliad7980
Recommend Dealer
No
Employees Worked With
David LaLonde
Jul 11, 2020 -

Crestmont Hyundai responded

Sorry we missed that, not sure how side was alignment while the other was missed. Glad you caught it before you drove it that way. Please give us another opportunity to show you how much better we can be.

May 21, 2020

I had car serviced - oil and fluid change. My vehicle was taken on time and completed within an hour During Covid19 service and manager were very professional and adhered to guidelines My visit was handl More

by IDPETRAS
Recommend Dealer
Yes
Employees Worked With
David LaLonde
May 20, 2020

A bit confusing on where to enter for the garage, perhaps an arrow or a sign would help. Other than that, the staff was nice and welcoming. More

by Gabe
Recommend Dealer
Yes
Employees Worked With
Robert Anderson, David LaLonde, Emily Hamrick
May 18, 2020

Great customer service when dealing with Emily and David! They keep you informed and are pleasant to talk too. They try to work around your schedule. More

by cindy
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
May 15, 2020

They always do a good job. Explaining what is needed and recommendations. Pretty good in estimating time of service to take as well as convenient location. Very knowledgeable More

by CHJM70
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
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