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Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,883 Reviews

1,883 Reviews of Crestmont Hyundai - Service Center

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August 19, 2024

Inefficient and time consuming, it took over three months to get a new transmission put in, and the dealership did not give me a rental car to use, very poor service, I would never buy a Hyundai again More

by mpickens99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Salyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mulligan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde
August 19, 2024

Alex and the team were extremely polite and helpful! Communication was fantastic throughout the whole process! More

by devinheadrick
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Fuldauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

This dealership has very good customer service very professional and courteous, the work on my car has been very excellent, More

by jeanniefields23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Long scheduled appt with many email reminders only to find they did not have part More

by ELVERA.FLYNN
Service Communication
Recommend Dealer
No
Employees Worked With
Only interaction with person at service desk
August 15, 2024

Brendan did an excellent job and the service department did a good job. My service was completed efficiently and on time. I only gave Crestmont Hyundai 3 stars because of past problems experienced with the More

by rong112129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Everyone was very nice and did not have to wait long foenservice to be done More

by hogie0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Crestmont was accommodating in an appointment to diagnose a warning light that was on in my vehicle. Once the part was received the repair was done promptly More

by jandlj97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

We are very satisfied with the service at this Hyandai location. They are always very accommodating. More

by joanslivka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

I feel like I got taken on my trade-in. The interior of my new vehicle was not cleaned very well and had to return to the dealer to have my mud guards installed which they forgot to do orig More

by David Leuenberger
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

This was another pleasant experience at this location. Easy online appointment, comfortable waiting area and courteous employees. More

by isusanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde
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