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Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,909 Reviews

1,909 Reviews of Crestmont Hyundai - Service Center

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August 25, 2020

Emily was a gem! Extremely disappointment Parts Mgr my parts for recall were not in and I set up my appointment 1 wk In advance More

by Sonata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Anderson, David LaLonde, Tom Carver, Emily Hamrick
August 24, 2020

Communication is good, customer service is good. My questions get answered. Service is performed in a timely manner. I am very satisfied. Keep up the good work! More

by sdelehanty59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
August 24, 2020

Always good service with friendly, professional service advisors. We have purchased 5 Hyundai’s from Vrestmint and all are always services there. They are really good about making sure we are up to date on More

by Sghengeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
August 24, 2020

They were super friendly. Emily went above and beyond . The service was fast and very helpful.. my daughter was here from out of town and need a repair to make it safely home. More

by JENN24291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
August 21, 2020

Fabulous customer service especially Emily Hamrick. They are always friendly and don’t want to charge for things you don’t need. Great job everyone . More

by HAMALAINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
August 09, 2020

The problem has not been corrected yet. The vehicle goes back to the shop tomorrow. I will give a review after the problem has been corrected. All service staff has been wonderful! More

by CATE0752
Recommend Dealer
Yes
Employees Worked With
David LaLonde
July 31, 2020

I am loyal to the service department because they achieve excellence! David and Emily know me by name and always respond to any questions or requests. More

by VPECK
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
July 30, 2020

Crestmont Hyundai is My favorite service department. Always does a great job, very efficient and very trustworthy. I would feel free recommending them to anyone More

by Ypelino
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David LaLonde, Emily Hamrick
July 16, 2020

Zack was very helpful in getting us in the best car for the money. He had the car pulled up and ready when we're got there, and he explained everything clearly. More

by richardlowry40
Recommend Dealer
Yes
Employees Worked With
Zack Stokes
July 15, 2020

The service part of my visit was fine, but I was disappointed to see that outside of the service staff in the office and other customers, I didn't really see any others wearing masks. It's a very si More

by microjo78
Recommend Dealer
Yes
Employees Worked With
Emily (?)
Jul 15, 2020 -

Crestmont Hyundai responded

We appreciate your input as well as everyone else. We are trying to the best we can given the strange times we are in. We make suggestions to everyone to protect themselves as well others. Unfortunately in Medina county it is not mandatory for the public to wear a mask. We walk a fine line trying not to offend either way of thinking. We have a policy for all employees to do their best to ensure their customers are as comfortable as possible. WE hope that your visit went well that you will return soon.

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