Crestmont Hyundai - Service Center

Not Happy. I was told about a tire special coming up. I decided to wait for special. I was told that I would be called when became available. I was not called. I went online and scheduled my appointment. decided to wait for special. I was told that I would be called when became available. I was not called. I went online and scheduled my appointment. After scheduling online, I phoned to ask why I was not called. Apparently, I was too far down on the list. I did get apology. Then, Emily looked up my appointment and stated it did not say what tires, no alignment and I was dropping off my vehicle. I said No, I am waiting for my vehicle. Emily said I could not do that with that appointment and I would have to reschedule for the following week. Then, I had to go through which tires I had ordered (I had printed confirmation on printer upstairs). I asked for Supervisors name (he is not in on Friday's). I ended up rescheduling with different Hyundai dealer (also was 10% cheaper). I have had all maintenance completed by Crestmont Hyundai since purchasing my vehicle from Crestmont Hyundai. More

David once again provided exceptional customer service, going above and beyond making certain our vehicle could get serviced and repaired. Extremely thankful for the pick-up and drop-off service. going above and beyond making certain our vehicle could get serviced and repaired. Extremely thankful for the pick-up and drop-off service. More

This was our 1st time using this dealership for service. Customer service (David) was excellent. He was kind, professional, & communication was superb. We also felt we received a very honest assessment o Customer service (David) was excellent. He was kind, professional, & communication was superb. We also felt we received a very honest assessment of what the car actually needed (& didn’t). We will definitely return. It’s refreshing to have a dealership we know we can trust, & with great overall customer service. More

The courtesy, friendliness, and quality at Crestmont Hyundai exceed customer service standards. My experiences have always been positive and their team make the process of car care pleasurable. Hyundai exceed customer service standards. My experiences have always been positive and their team make the process of car care pleasurable. More

Friendly service at all times. Have purchased 4 Hynday cars in the past. Easy to contact service department for needs. Will recommend this dealership to family and friends. cars in the past. Easy to contact service department for needs. Will recommend this dealership to family and friends. More

It is a pleasant experience. Quick and professional, I have never felt anything But 100% satisfied with the service and the Friendly staff. I would highly recommend Crestmont Hyundai to all my frien have never felt anything But 100% satisfied with the service and the Friendly staff. I would highly recommend Crestmont Hyundai to all my friends. More

I have trust and the respect of the dealership to continue bringing my car there for service.was talking to neighbor next door ,said his son bought a car from them and really liked the service so my continue bringing my car there for service.was talking to neighbor next door ,said his son bought a car from them and really liked the service so my neighbor will be going there for his next car after I had agreed with his son. Keep up the good work More

Great customer service by the entire staff, keep up the great work. Everyone made me feel comfortable during my visit. Great, great great customer service great work. Everyone made me feel comfortable during my visit. Great, great great customer service More