Crestmont Hyundai - Service Center

The staff at the dealership was very accommodating. Not so sure about the Korean auto makers speed with regards to getting warranty replacement parts for such a significant issue as a potential fire. Not so sure about the Korean auto makers speed with regards to getting warranty replacement parts for such a significant issue as a potential fire. More

Jeff was amazing. So nice and so kind and understanding. He was always updating me and giving me all the information I needed So nice and so kind and understanding. He was always updating me and giving me all the information I needed More

Prompt and thorough. Pick up and drop off was smooth, car washed and vacuumed. Nice Pick up and drop off was smooth, car washed and vacuumed. Nice More

When I called in for service, I booked the appointment for an oil change when My car was finished. I was handed a bill for an oil change and a filter in the past the service department made me aware of ad for an oil change when My car was finished. I was handed a bill for an oil change and a filter in the past the service department made me aware of additional services and charges very disappointed that this work was done, and I was not informed before hand. More

Very nice to me - kind and answered all my questions - scheduling was easy and simple process - thank you scheduling was easy and simple process - thank you More

I had to cancel my initial appointment, and the wait was about a month. The oil change and tire rotation were a bit pricey compared to my regular tire shop, but the coffee was excelent. about a month. The oil change and tire rotation were a bit pricey compared to my regular tire shop, but the coffee was excelent. More

It took a while to finally get a scheduled date, but service time was prompt, professional , and thorough Best part Jeff service manager service time was prompt, professional , and thorough Best part Jeff service manager More

Takes way too long to get an appointment for an oil change. I’ve had to book out 6 to 8 weeks in advance. I have these lights on my dashboard and because they weren’t on when I came there they wouldn’t change. I’ve had to book out 6 to 8 weeks in advance. I have these lights on my dashboard and because they weren’t on when I came there they wouldn’t run a diagnostic. My phone will also randomly not connect, which is a hazard when following directions in an unfamiliar area. I was told that it was probably just a software update. Not sure why they couldn’t have done the update. More

Nothing but positive experiences with crestmont and the Genesis we purchased in April of 2024. Love the car!! Genesis we purchased in April of 2024. Love the car!! More

Service desk was very welcoming and cordial. Car was brought in ontime and work was performed in less time than anticipated. Very efficient! Car was brought in ontime and work was performed in less time than anticipated. Very efficient! More