Crestmont Hyundai - Service Center

Hard to get a hold of by phone after multiple calls to even make an appointment. Girls answered phones and transferred to Service Dept. but Service Dept did not answer or return calls promptly. Service De even make an appointment. Girls answered phones and transferred to Service Dept. but Service Dept did not answer or return calls promptly. Service Dept. Did not fix all the issues and told us we had to do it ourselves so we went to another Hyundai dealer who took care of issue and gave us a new Hyundai to drive for the day while my car was in service at NO CHARGE. Very disappointed in Crestmond Hyundai dealership. I worked with Jay Park many years ago and I don’t think he would be too happy to know that this happened at his dealership. More

The dealership was clean, everyone was professional, courteous and friendly. Our salesman, Joe Yun, was particularly personable and knowledgeable. courteous and friendly. Our salesman, Joe Yun, was particularly personable and knowledgeable. More

Service manager was very professional and courteous. Car was serviced within time promised. My vehicle was a 2024 Genesis G 80. Car was serviced within time promised. My vehicle was a 2024 Genesis G 80. More

March I bought a 2024 Tucson almost $40000 ,,,6 month later I called for 1st oilchange appointment,,,,3 different calls to 3 different service writers ,3 separate voicmails to have NONE of them returned, later I called for 1st oilchange appointment,,,,3 different calls to 3 different service writers ,3 separate voicmails to have NONE of them returned,,Day 3 call again ask for managers extension ,,Voicmail number 4 ,,Day 4 ,,I got a Return Email from D. BROOKES,,,He sets appt for 8am 9/28 ...Saturday 9/28 at 730am I'm sitting there ,,,8am service manager opens door ,I walk in and say who I am and I have 8am appointment..HE TELLS ME NO I DONT HAVE AN APPOINTMENT I NEED TO MAKE ONE ,,all while the other customers stared at me,,,HES BOOKED .he said....I walked out to make a call ,5 min later he came out and said hed FIT me in ,,AROUND 11:30....He saw expression on my face,and he took care of it 1st...But Acted like it was a huge favor,,,MY xxx More

Great Customer service took me step-by-step on how the process would work with fixing my car. very prompt at getting it done!!!!!! process would work with fixing my car. very prompt at getting it done!!!!!! More

We have a great experience with this dealership very time that we need for service. that we need for service. More

they were quick and very friendly. They also kept me updated throughout the entire process. They also kept me updated throughout the entire process. More

I do not know who Brendan Flynn is but I give Ron Jewett a 5 star. Has been great to work and has gone above and beyond. Would highly recommend him. a 5 star. Has been great to work and has gone above and beyond. Would highly recommend him. More

Everyone was great help, and provided all the essential tools and tips to pick out the best car for me tools and tips to pick out the best car for me More

The employees are always friendly, polite professional and knowledgeable. The car service is done in a timely manner. and knowledgeable. The car service is done in a timely manner. More