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Crestmont Hyundai - Service Center

Brunswick, OH

4.2
2,030 Reviews

2,030 Reviews of Crestmont Hyundai - Service Center

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July 05, 2025

Very, very poor communicators. The left hand didn’t know what the right hand is doing. Per their request, I brought my new top of the line vehicle in for my first “free” oil change More

by Vito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
William O'Dell
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Very personable and helpful and repair was done quickly! ! He had rescheduled my appointment several times for issues I was having and was very flexible to accommodate me More

by scvitic
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Flynn
July 03, 2025

Doesn't honor warranty. Makes excuses and blames customer. Disrespected my wife. Never buying here again More

by scooteredog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan Flynn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

I've never been more satisfied with my auto maintenance service. They are very professional. They listen, then take action. My vehicle was very expensive therefore I want and would expect only the very b More

by rodman6852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Everyone very courteous. Job completed promptly and correcly. Dealership close to home. Very positive experience. More

by leszek.dryja66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Had a coupon for an oil change. Whem the finished my oil and tire rotation came to 129 dollars. Said couldn't use the coupon, but the dealer is who gave it to me. Lots of double tal More

by jimcarpenter416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

I was checked in quickly, any questions I had were answered and the work was done quickly and competently. More

by tim1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Sales department is weak, but service department is strong, especially Derek in the service department More

by jrecht980
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Everyone I came in contact with was pleasant and accommodating. I was working on my laptop so paperwork was brought to me. Another worker saw that I was working and noone else was in waiting area. I More

by rkapj
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Thomas
June 20, 2025

We appreciate the level of professional service with Brendon. He takes the time to explain the process. Thx! More

by henderson1509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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