Crestmont Hyundai - Service Center

Very, very poor communicators. The left hand didn’t know what the right hand is doing. Per their request, I brought my new top of the line vehicle in for my first “free” oil change The left hand didn’t know what the right hand is doing. Per their request, I brought my new top of the line vehicle in for my first “free” oil change, about an 80 mile round trip. I told the person taking my appointment in the phone, that I needed another issue looked at. She added the request to the work order. When I arrived, Mike asked “just your free oil change this morning?” I said yes but I needed this looked at too. He said, “ok we will put it on the computer to see if any codes pop up.” When completed, I was told, “oil was changed and we did the multi point inspection, everything looks fine.” I asked, well what about the other issue I asked the scheduler and Mike about?” He said, “I knew nothing about it!” WHAT!? Sorry, Crestmont lost me. More

Very personable and helpful and repair was done quickly! ! He had rescheduled my appointment several times for issues I was having and was very flexible to accommodate me ! He had rescheduled my appointment several times for issues I was having and was very flexible to accommodate me More

Doesn't honor warranty. Makes excuses and blames customer. Disrespected my wife. Never buying here again Makes excuses and blames customer. Disrespected my wife. Never buying here again More

I've never been more satisfied with my auto maintenance service. They are very professional. They listen, then take action. My vehicle was very expensive therefore I want and would expect only the very b service. They are very professional. They listen, then take action. My vehicle was very expensive therefore I want and would expect only the very best. CrestmontGenesis is the answer. Thank you, Evan R. Morris More

Everyone very courteous. Job completed promptly and correcly. Dealership close to home. Very positive experience. Job completed promptly and correcly. Dealership close to home. Very positive experience. More

Had a coupon for an oil change. Whem the finished my oil and tire rotation came to 129 dollars. Said couldn't use the coupon, but the dealer is who gave it to me. Lots of double tal Whem the finished my oil and tire rotation came to 129 dollars. Said couldn't use the coupon, but the dealer is who gave it to me. Lots of double talk from service manager. Very disappointed. More

I was checked in quickly, any questions I had were answered and the work was done quickly and competently. answered and the work was done quickly and competently. More

Sales department is weak, but service department is strong, especially Derek in the service department strong, especially Derek in the service department More

Everyone I came in contact with was pleasant and accommodating. I was working on my laptop so paperwork was brought to me. Another worker saw that I was working and noone else was in waiting area. I accommodating. I was working on my laptop so paperwork was brought to me. Another worker saw that I was working and noone else was in waiting area. I was asked if I wanted the TV turned off so I wasn't distracted. More

We appreciate the level of professional service with Brendon. He takes the time to explain the process. Thx! Brendon. He takes the time to explain the process. Thx! More