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Crestmont Hyundai - Service Center

Brunswick, OH

4.3
1,869 Reviews
Call Service Center (330) 225-0011

1,869 Reviews of Crestmont Hyundai - Service Center

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December 22, 2024

Completed the recall in a timely manner. Much better than the original experience when initially alerted about the recall and when the parts came in. I originally had to call about the part More

by Jmt
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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December 22, 2024

It took a long time to get the parts in. However, once the parts were in the service department did everything they could to finish the job quickly and smoothly. More

by New Owner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

We had issues with our car and they went above and beyond to make sure it was fixed. More

by ohnurse2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris...GM
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Dec 21, 2024 -

Crestmont Hyundai responded

Thank you for taking the time to write such a nice review of Crestmont Hyundai. We appreciate your business and your kind words. We hope to see you again soon! Nancy Crestmont Hyundai

December 19, 2024

Crestmont lied for nine days telling me my car was next to diagnosis. Brendan needs to work on communication. More

by grega1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan Flynn
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Crestmont Hyundai responded

Thank you for taking the time to inform us about your experience at our dealership. Unfortunately, there is not enough information in your review to identify you as a customer. However, we have shared your feedback with our team so that we can address the issues you raised. Thank you again for communicating your feelings. Nancy Finance Manager Crestmont Hyundai

December 19, 2024

I have always had a great experience with everyone at Cresmont Hyundai. I would highly recommend them More

by Mike C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Fuldauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Crestmont Hyundai responded

Hello Mike, and Happy Holidays! Thank you for taking the time to write such a nice review of Crestmont Hyundai. We appreciate your business and your kind words. We hope to see you again soon! Nancy Moeschl Finance Manager Crestmont Hyundai

December 18, 2024

The entire staff is always friendly with a smile on their faces!! Scheduling appointments are always accommodating!! More

by david@deertz.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Crestmont Hyundai responded

I appreciate your review, David. It's nice to know that you feel welcomed by the smiling faces of our staff. They are probably happy to see you too! Have a great Holiday Season. Nancy Crestmont Hyundai

December 17, 2024

Too many text messages Timely service while I waited courteous service when I got rides back and forth More

by DWORIOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Crestmont Hyundai responded

I agree that too many text messages are sent to customers. However, it is the way manufacturers want us to keep customers informed. Some people love getting text messages, but personally, I am with you! Thank you for the nice review, and I am glad that we were able to give you timely, courteous service and even some rides! Nancy Crestmont Hyundai

December 17, 2024

Bosko was new, but his coworkers were excited for him getting the sale. That's a great dealership. Everyone shows respect. Thank you Crestmont Hyundai! More

by sarahbkry49
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Tsiupyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bosco Gasic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Crestmont Hyundai responded

Thank you so much for your kind review. It means a lot to us when someone takes the time to write a positive review. We especially appreciate your comment about the energy at our dealership. We do get excited when we get someone new in, and I am glad you could feel the energy! Thank you for choosing Crestmont. We wish you a wonderful holiday season. Nancy Crestmont Hyundai

December 16, 2024

The staff was very friendly and accommodating. I realized when I reached there that my appointment was next month on the same date. But they still accommodated me in their schedule. More

by SAIF_TAIMUR_1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Riczo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Crestmont Hyundai responded

We do our best to accommodate and I am glad we were able to work it out for you! Thank you for taking the time to write the nice review and also, for making the appointment! Even though the appointment did not pan out as intended, you did make one and we appreciate it!! Have a Great Holiday Nancy Finance Manager Crestmont Hyundai

December 14, 2024

Always find dealership customer friendly as well as ready to answer your questions when your car is in for service. More

by Claire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mulligan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Crestmont Hyundai responded

Claire, Thank you for the Great review! It's wonderful to hear that our Team is able to answer your questions in a friendly manner! Vehicles are so complicated today, we understand that you may have questions! Happy Holidays Nancy Crestmont Hyundai

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