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Crestmont Hyundai

Brunswick, OH

4.5
4,500 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction. Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina. We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car! Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson. Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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2961 Center Road

Brunswick, OH

44212

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Showing 4,500 reviews

June 12, 2020

I always get great service with the right answers to my car issues . Best service department around which is why I keep buying Hyundai cars . Dave is outstanding! More

by DOUGDAVIDSON
Recommend Dealer
Yes
Employees Worked With
David LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Crestmont Hyundai responded

Thank you so much for the review! We appreciate you and your business!

June 12, 2020

Mark Crow is the best car salesman I have ever encountered. He’s honest and genuine. His attitude is great. I have now purchased 4 cars from him! More

by sopka
Recommend Dealer
Yes
Employees Worked With
Adam Dejean, Mark Crow, Megan Mullins
June 11, 2020

My experience with Crestmont Hyundai was just great! My salesperson, Zack went over and above working with me regarding the purchase. I would recommend this dealer to anyone. They are awesome! More

by coding2864
Recommend Dealer
Yes
Employees Worked With
Megan Mullins, Zack Stokes
Jun 15, 2020 -

Crestmont Hyundai responded

Thank you so much! We're so happy you had a great experience! Thanks for sharing!

June 11, 2020

I can always count on Crestmont to get me a good deal. I've bought 3 cars from Crestmont now, and I'll definitely be back. The service department is top notch, above and beyond. More

by HiawathaEdward
Recommend Dealer
Yes
Employees Worked With
Joe Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Harris, Tabatha Oliver
Jun 15, 2020 -

Crestmont Hyundai responded

Thank you so much! We're so glad you've had such a great experience!

June 11, 2020

Prepared sales person, we had called ahead and he had the vehicle ready for us to test drive. Whoever washed the inside of the windows did a terrible job though, driving home into the sun was a challenge. More

by seachele67
Recommend Dealer
Yes
Employees Worked With
Terry "The Car Guy" Coggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Harris, Tabatha Oliver
June 11, 2020

The team at Crestmont Hyundai met all of my needs while being respectful of my time and budget while putting me in the new vehicle of my choice. The expertise of Joe Yun in sales and his approach to educa More

by mikejames15
Recommend Dealer
Yes
Employees Worked With
Joe Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Oliver, Megan Mullins
Jun 15, 2020 -

Crestmont Hyundai responded

Hi Mike, we are so happy you had a great experience! Thank you for sharing! Enjoy your new 2020 Sonata!

June 10, 2020

Pleased with my treatment I was very happy with my treatment by my saleperson Jared and the Finance person, Tabitha. I was treated cordially and honestly. I was listened to and More

by cmay2856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Oliver, Jared Dresp
June 10, 2020

Surprisingly right after my two year maintenance period ends I somehow need new brakes for $900 and now I need 6 qts of oil instead of 5. Don’t know if ur trying to recoup money lost during shutdown or ju More

by Bjordan1563
Recommend Dealer
No
Employees Worked With
Robert Anderson
Jul 11, 2020 -

Crestmont Hyundai responded

Thank you for your honesty. We do our very best to make sure we do the right things by all of our customers. We appreciate your input because our goal is always to improve our processes as well as ourselves. We want to ensure that our customers have the best experience possible. As for your oil quantity concern, oil capacity varies between models and even between motor size within a model line. I am positive that we have used the same amount of oil for each fluid change from your first service forward. Your concern may come from the way the complimentary service was recorded for Hyundai, it may be different for accounting purposes. Rest assured the same amount of oil was used for the prepaid maintenance from Hyundai as was used for customer paid maintenance. As for your need for new brakes. Unfortunately brakes are considered a wear item and there is not an exact interval when replacement should be done. Brake replacement intervals on modern vehicles tend be more frequent the cars of the past. Once again we appreciate your input and if there is anything we can do to assist you please let us now.

June 10, 2020

Very nice dealership little bit too far away specially when you have detours. Sales people went out of their way to help me with my needs. Terri the car man was wonderful. More

by mickeysgrl
Recommend Dealer
Yes
Employees Worked With
Terry "The Car Guy" Coggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Harris, Megan Mullins
June 10, 2020

Helpful, courteous, friendly, willing to go the extra mile to get what the customer requests. Knowledgeable and willing to set up and explain all the features of the vehicle. More

by dgray757109
Recommend Dealer
Yes
Employees Worked With
Joe Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
David LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Harris, Rich Chandler, Megan Mullins, Emily Hamrick
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