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Crestmont Hyundai
Brunswick, OH
4,499 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction.
Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina.
We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car!
Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson.
Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,499 reviews
September 28, 2020
David once again provided exceptional customer service, going above and beyond making certain our vehicle could get serviced and repaired. Extremely thankful for the pick-up and drop-off service. going above and beyond making certain our vehicle could get serviced and repaired. Extremely thankful for the pick-up and drop-off service. More
by Very Happy Customer
Verified CustomerEmployees Worked With
September 28, 2020
This was our 1st time using this dealership for service. Customer service (David) was excellent. He was kind, professional, & communication was superb. We also felt we received a very honest assessment o Customer service (David) was excellent. He was kind, professional, & communication was superb. We also felt we received a very honest assessment of what the car actually needed (& didn’t). We will definitely return. It’s refreshing to have a dealership we know we can trust, & with great overall customer service. More
by khark24
Employees Worked With
September 26, 2020
I had a very good experience at Crestmont Hyundai! Justin was very knowledgeable and helpful in assisting me with my car purchase. I would definitely recommend them was very knowledgeable and helpful in assisting me with my car purchase. I would definitely recommend them More
by nickippoliti
September 22, 2020
My overall experience with Crestmont Hyundai was less than satisfactory. The dealership was willing and able to locate the specific color of my vehicle, but fell short in many other ways. The woman who t than satisfactory. The dealership was willing and able to locate the specific color of my vehicle, but fell short in many other ways. The woman who technically sold me the car disappeared after I put down my deposit. She told me she would follow up with me on the status of my car. That did not happen. I had to reach out to her to check on the status of my vehicle, if it had been located, and when I could pick it up. She returned my call, but was not available on the day I picked up my car, nor have I received any follow up communication from her or the dealership. Less than 24 hours after picking up my brand new car from the dealership the “check engine” service light came on and I also noticed a scratch on my front bumper. I notified the woman who assisted in selling me the car. I then called the service department to notify them of these issues. I believe the dealership was negligent in looking over the car thoroughly because they had received it from another dealership. I was hopeful they would be more accommodating since I had just purchased the car from their dealership less than 24 hours ago, but they were not. My husband had to call and complain in order for any accommodations to be made. Based on my initial experience with this dealership, I would not recommend them. More
by Artlaura
September 22, 2020
Rick was super nice and extremely helpful in the process getting my car. He did his best to talk to finance when it came to negotiating prices of the car getting my car. He did his best to talk to finance when it came to negotiating prices of the car More
by Bcohen1017
Employees Worked With
Rick Murea
September 21, 2020
Service handled in a timely manner. Service manager was very helpful and friendly. This was my first oil change for my car and also a recall notice was included. very helpful and friendly. This was my first oil change for my car and also a recall notice was included. More
by bbk416
Employees Worked With
September 21, 2020
The service on my last visit was exceptional. They replaced my radio and said it would take about an hour and a half, but it took about 30 minutes. I was glad I waited for it. replaced my radio and said it would take about an hour and a half, but it took about 30 minutes. I was glad I waited for it. More
by STARCOP
September 18, 2020
Very happy with my Hyundai Santa Fe. Salesman was very informative and easy to work with as well as the finance dept. I’ll recommend your dealership to friends. informative and easy to work with as well as the finance dept. I’ll recommend your dealership to friends. More
by lm.keck
September 16, 2020
My salesman Zach Stokes was great. Helped me find exactly what I was looking for , and the price was right. I would recommend him and the dealer to my friends exactly what I was looking for , and the price was right. I would recommend him and the dealer to my friends More
by spdabran
Employees Worked With
Adam Dejean, Megan Mullins, Zack Stokes
September 16, 2020
Crestmont Hyundai is a great dealership and staffs the friendliest people. Joe Yun was my salesman and was a great to work with. He was very helpful and knowledgeable about the vehicle and just an all-a friendliest people. Joe Yun was my salesman and was a great to work with. He was very helpful and knowledgeable about the vehicle and just an all-around pleasure to work with. More
by rjozity
