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Crestmont Hyundai

Brunswick, OH

4.5
4,498 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction. Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina. We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car! Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson. Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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2961 Center Road

Brunswick, OH

44212

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Showing 4,498 reviews

December 10, 2020

Emily was very thorough and helpful. I feel like I could Emily was very thorough and helpful. I feel like I could call her and ask any question and she would assist as best she could to resolve the situati More

by bmiles612
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
December 09, 2020

Thank you for all your help, Kate was very friendly & knowledgeable and answered all my questions. She made buying a car an enjoyable experience. I will definitely recommend her to all my friends More

by genemans60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Oliver
December 08, 2020

From start to finish i felt comfortable. The aura of the people working there was as if I was around a big family instead of a dealership. Zach was my salesman and I can tell from our short interactions tha More

by sophie216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Oliver, Zack Stokes
December 08, 2020

David is great along with the whole service department. I drive out of my way to get service done on my car. Oil changes do usually take over an hour however. More

by cbet25
Recommend Dealer
Yes
Employees Worked With
David LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Anderson, Emily Hamrick
December 08, 2020

I had no problems with actual service of car. Was upset with lack of face mask enforcement and covid cleaning. I did call and complain to manager. More

by Alanjoni4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
Dec 08, 2020 -

Crestmont Hyundai responded

I am very happy that we provided you with service that deserved a five star review. All of our employees follow the COVID mandate with face covering but not all customers do. It is extremely difficult situation to approach potential customers about not wearing protective face masks not knowing whether there is a medical situation that inhibits them from wearing one. Sorry to hear that you were in an uncomfortable spot but I am glad that it was resolved with the help of one of our managers. We understand that customer service is our first priority here. Thank you for allowing us the opportunity to assist you.

December 07, 2020

Thank you,It was simple and smooth. Richard did a great Thank you, It was simple and smooth. Richard did a great job walking me through Keep up the excellence you have a good thing going at Crestmont More

by Chris Reynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tabatha Oliver
December 07, 2020

Very helpful from beginning to end. I appreciated his vehicle knowledge and expedient movement of the car buying process. I would recommend him to other buyers. More

by dmorgan96
Recommend Dealer
Yes
Employees Worked With
Megan Mullins, Zack Stokes
December 05, 2020

All good all good all good all good all good all good all good all good all good all good except for this survey part More

by TRINAIGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy Tilley
December 04, 2020

Everything went as smooth as could be expected. The whole sales and finance team did a wonderful job getting the best deal and terms possible More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry "The Car Guy" Coggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Boger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Oliver, Megan Mullins
December 03, 2020

Love this dealership! Justin was super nice, down to earth and so helpful. This was my first car purchase and a big decision. They answered all my questions, explained it all in detail. They made a stre More

by bethanysims17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Jankovic, Tabatha Oliver
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