Crestmont Hyundai

Memorial Day weekend ruined…10:11 am, phone call with Memorial Day weekend ruined… 10:11 am, phone call with salesman, confirmed vehicle availability and scheduled test drive between 1 and 2 pm 10: Memorial Day weekend ruined… 10:11 am, phone call with salesman, confirmed vehicle availability and scheduled test drive between 1 and 2 pm 10:18 am, text message from salesman confirming the appt 11:20 am, rented vehicle and drove 2.5 hours to Brunswick 1:40 pm, arrived at dealership 1:45 pm, met with General Manager, he stated he gave the car to his Service Manager to use with his family over the holiday weekend I guess this is a great place to work, as they appear to be in the "Free Loaner Car to Every Employee" business, as opposed to the we like to sell cars to our customers business, especially customers with big cash down payments and pre-approved financing, who know exactly what they want, are willing to drive 2.5 hours to find it, and are ready to ink a deal that day More

Zack was great to work with, very professional and did everything he could to make this as easy and quick as possible. This is our 5th car we leased or purchased from Crestmont and are very confident in t everything he could to make this as easy and quick as possible. This is our 5th car we leased or purchased from Crestmont and are very confident in their product and service. More

The service department at Crestmont were beyond kind when I took my car in after I had broken down on the side of the road. I took my car in after I had broken down on the side of the road. More

The dealership has a good appearance but where they excel is in their employees. Zack Stokes (my salesman) is the most knowledgeable and honest ever is in their employees. Zack Stokes (my salesman) is the most knowledgeable and honest ever More

I don't understand why it took more than 2 days to get parts from Columbus Ohio and was not notified till late Friday afternoon when I called to see if my car was ready. Finally at that point I was offere parts from Columbus Ohio and was not notified till late Friday afternoon when I called to see if my car was ready. Finally at that point I was offered a loaner. More

Kate was awesome. We are so happy that she was able to help us find the right vehicle. We were not overly impressed with the financing though. We did not appreciate having packages we did not want to ad help us find the right vehicle. We were not overly impressed with the financing though. We did not appreciate having packages we did not want to add on pushed on us. Also, what is with the survey? Why would it matter if we plan on transporting small kids or animals? The survey seemed unnecessary and a bit intrusive. More

Kate was so helpful throughout the leasing process. She listened to my needs and made them happen! I’m extremely satisfied with my purchase and with the dealership. listened to my needs and made them happen! I’m extremely satisfied with my purchase and with the dealership. More

From the moment I walked in, I felt taken care of. The Crestmont Team was exceptional. Ryan Jones was our sales rep, - he was so patient with all of my questions, took the time to walk me their the variou Crestmont Team was exceptional. Ryan Jones was our sales rep, - he was so patient with all of my questions, took the time to walk me their the various features with my car & even took the time to help with various apps. I cannot thank Crestmont enough More

They came and picked up my car for an oil change (using the valet service) and they brought my car back within a couple hours. Awesome service! the valet service) and they brought my car back within a couple hours. Awesome service! More

Joe Yun and the entire staff are amazing. This is the 2nd car I've gotten from Crestmont and I couldn't be happier. The service staff is also wonderful. car I've gotten from Crestmont and I couldn't be happier. The service staff is also wonderful. More