Crestmont Hyundai
Brunswick, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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The staff, from sales associates to service professionals, at Crestmont Hyundai are professional, efficient, and trustworthy. I have enjoyed my experience with the entire team. professionals, at Crestmont Hyundai are professional, efficient, and trustworthy. I have enjoyed my experience with the entire team. More
Staff is friendly however repairs have not been correct …2 of our cars have been taken there Both were not fixed on the initial visit / numerous visits and made even worse It’s a very long story and I w …2 of our cars have been taken there Both were not fixed on the initial visit / numerous visits and made even worse It’s a very long story and I would be happy to share this in person with someone that can resolve this (I did talk with the general manager Chris Boger for about 2 hours explaining what has happened.) I was in customer service/sales for over 30 years and your service of actually fixing the car is terrible the worst service on repairing my cars I’ve ever experienced! Over many months I have also talked with the service manager (Bryan) again polite but my cars were not repaired correctly. I don’t want to write more but would / expect to talk to someone regarding my experience as I would never recommend to anyone to take their car there for repairs or buy a car at this dealership. Oh by the way after I picked up my suv on the last repair I found a very sharp needle type tool on our passenger seat that could have caused some serious harm if I hadn’t seen it before I sat in the seat Please contact me on how we can resolve this More
Good experience. Bought a certified used palisade. There was some body damage but they fixed it and gave us a nice loaner Bought a certified used palisade. There was some body damage but they fixed it and gave us a nice loaner More
they have had my car for 3 weeks. went in for an oil light, now needs an engine. no loaner car for 7 days, and i had to contact them to get it. one gentleman was somewhat rude. was al went in for an oil light, now needs an engine. no loaner car for 7 days, and i had to contact them to get it. one gentleman was somewhat rude. was also told, at one point, that i had been contacted by phone. my phone showed no call was made, or message left. More
Everyone was very friendly and made me feel comfortable. I had an incident that put me in the market unexpectedly and they made it very easy for me. I had an incident that put me in the market unexpectedly and they made it very easy for me. More
Nice people to work with very helpful would definitely go back. The service staff good about working with me though may problem back. The service staff good about working with me though may problem More
Very busy dealership/service department, but they still manage to take the time with each customer. Well, maintained facility with clean well stocked waiting area for service customers. manage to take the time with each customer. Well, maintained facility with clean well stocked waiting area for service customers. More
I would not recommend this dealership. The finance section will do a bait and switch on you so they can rack up more "financed sales". The floor manager never spoke with us. No one ev The finance section will do a bait and switch on you so they can rack up more "financed sales". The floor manager never spoke with us. No one ever went over the features of the new car we just purchased. The new car was not completely prepared for delivery. Plastic film and stickers were left in place, the extras that came with the car were still in boxes in the back. And all they do is harass you to give them a 5-star review. More
Really appreciated how Jeff went out of his way to help me! He was very sociable and communicative. Will definitely be coming back again. me! He was very sociable and communicative. Will definitely be coming back again. More