Crestmont Hyundai

Richard found what I wanted and the price I could afford with no pressure He was there for me and not what he felt I needed like other dealerships with no pressure He was there for me and not what he felt I needed like other dealerships More

Dave kept me informed of the progress on the service of my vehicle and the repairs that needed attention now. my vehicle and the repairs that needed attention now. More

They are nice and service was fast we were in and out within an hour for an oil change within an hour for an oil change More

The actual sale went fine but the car was delivered to me in less than desirable condition. Spots on the passenger seat weren’t cleaned. Mud in all four wheel wells. Dirt and dried mud in the trunk. Some sor in less than desirable condition. Spots on the passenger seat weren’t cleaned. Mud in all four wheel wells. Dirt and dried mud in the trunk. Some sort of sticky goo in the cup holder and candy and wrappers between the seats. The car supposedly went to the detailers for all these issues. Someone dropped the ball! Someone, whether the salesperson, manager or other personnel never should have allowed the car to be delivered in this condition. Very disappointed!!! More

For Crestmont, they have been servicing my vehicle for several years and the vehicle reports are inconsistent (brakes and tires measurments go from GREEN to YELLOW, then thousands of miles later back to G several years and the vehicle reports are inconsistent (brakes and tires measurments go from GREEN to YELLOW, then thousands of miles later back to GREEN). At 71,000 mile service, they recommended having my brake pads replaced and rotors resurfaced, then 24,000 miles later they all have to be replaced, with no indication why they need to be replaced so soon. At 95,000 mile oil change and tire rotation service, they likely forgot to properly replace the underbody cover, because the second time I drove the car it became detached on the freeway. When I got home and looked under the car, there were retainer clips and screws missing. I tried to send this info to the service manager via their website and never heard back because the info at the site is wrong. I called the Service Director, Rob Maylor to explain all of this and he told me to email him directly and he would call me back the next day. I did and still no response. More

There’s not much to say due to the fact that there was not much of a problem to begin with. They check my tires for possible problems of a noise that I heard. I was glad to see that there was no problem a not much of a problem to begin with. They check my tires for possible problems of a noise that I heard. I was glad to see that there was no problem and nothing needed to be done. I appreciate Hyundai service or checking this for me and finding no problems and therefore no recommendations. Thanks for your help and I’m sure I’ll see you in the future More

Jared did a great job of communicating and getting the deal done. I would recommend and won’t go to another dealership. Fast - easy - friendly deal done. I would recommend and won’t go to another dealership. Fast - easy - friendly More

Chris the general manager went above & beyond to help me with my new purchase, everyone was helpful & courteous! Purchased a Genesis and am thrilled with the car so far! with my new purchase, everyone was helpful & courteous! Purchased a Genesis and am thrilled with the car so far! More

I drive a Genesis (premium brand car) but the look and feel of the dealership does not feel “premium”. 25 words long is too long feel of the dealership does not feel “premium”. 25 words long is too long More

Came in without appointment with a needed emergency tire repair. Emily reviewed the problem and scheduled the repair for that morning. Very helpful and friendly. repair. Emily reviewed the problem and scheduled the repair for that morning. Very helpful and friendly. More