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Crestmont Hyundai

Brunswick, OH

4.5
4,655 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction. Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina. We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car! Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson. Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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2961 Center Road

Brunswick, OH

44212

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Showing 4,655 reviews

January 16, 2025

Greeted as soon as entering through the doors. Great service. Answered all my questions. Recommend 100%. More

by Cmalenym
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nader Solimon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norvell Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Crestmont Hyundai responded

Thank you for your great review! I'm glad that you felt you received great service and that all of your questions were answered. When you're purchasing a vehicle, there can be many questions. Feel free to call if you have anything you need help with.. Stay safe and warm! Nancy Crestmont Hyundai

January 15, 2025

Joe was great to work with and made experience enjoyable. Would recommend Crestmont to friends and family More

by aandholsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norvell Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Crestmont Hyundai responded

Thank you for the great review. Joe is a wonderful person, and I'm glad he made your experience enjoyable. We appreciate your recommendation of Crestmont Hyundai to your friends and family. Nancy Crestmont Hyundai

January 15, 2025

Everyone was super helpful and listened to my needs when leasing a car. This is my favorite dealership! More

by emilysmith51802
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Boger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Crestmont Hyundai responded

We are happy to be your favorite dealership! Thank you for writing a nice review. We are always here to help you with any service needs you may have. Don't forget that you get some free oil changes when you come back to the dealership! Free is always good! Nancy Crestmont Hyundai

January 15, 2025

I met Terry Coggins 8 months ago while looking for a car. I wasn’t able to get one at the time but remember how wonderful Terry was and went back and bought a my dream car from him. My daughter and I are so More

by aamartz456
Recommend Dealer
Yes
Employees Worked With
Terry "The Car Guy" Coggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Crestmont Hyundai responded

Thank you for your nice review. Terry is a good guy who takes very good care of his customers! We appreciate that after 8 months you remembered him and came back to us. We hope you enjoy your new car! Nancy Crestmont Hyundai

January 12, 2025

Anna Tsiupky seemed to be a newer employee, and unfamiliar with dealership policies and charges. Most of our questions either answered incorrectly, or had to go ask another employee. Video of veh More

by sala1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Tsiupyk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Crestmont Hyundai responded

Thank you for your review. We value your opinion and appreciate your feedback. Anna is a newer employee at our dealership. She is always one of the first to complete any training offered by Hyundai and Genesis and has an incredible work ethic and kind disposition, we are happy we found her. Pre-owned vehicles are a tough learn and do take more time. I am sorry that this affected you. If we did not find the answers to your questions, please give us a call at 330-225-0011 and ask for the Used Car Manager. Nancy Crestmont Hyundai

January 11, 2025

Took my car for an oil changed. Crestmont provided great service and finished everything on time as promised. More

by Clez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Crestmont Hyundai responded

Thank you for your nice review! We appreciate that you took the time to write it. We look forward to seeing you again for your next oil change. Nancy Crestmont Hyundai

January 11, 2025

Terry Coggins was pleasant, helpful, 5 star if that is your best. Departments gave inconsistent information. Finance was not good and inconsistent with other departments. After long wait and unprofession More

by rayfriedman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry "The Car Guy" Coggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Crestmont Hyundai responded

Oh my goodness Mr. Friedman I'm so sorry you didn't have a positive experience in finance normally everyone loves Kate. I will try to follow up with a phone call to see if there is anything I can do to mend the experience. Sincerely, Norvell Todd General Sales Manager

January 10, 2025

They are very friendly. And did a great job on getting my car done fast. More

by jmvum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Crestmont Hyundai responded

Thank you for taking the time to write a nice review. We are happy to hear that we got your service work done for you quickly. That is always what we strive for! Enjoy todays sunshine! Nancy Crestmont Hyundai

January 10, 2025

Very good experience. Everyone was very friendly. Ron was very informative and not high pressure More

by debshep52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Crestmont Hyundai responded

Thank you for taking the time to write a kind review. We appreciate your taking the time to write it. Ron is great, and we love having him here at Crestmont Hyundai! Nancy Crestmont Hyundai

January 10, 2025

Took 3 hours to do an oil change on my car! Sat in the waiting room the whole time! More

by Johnny1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Salyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Boger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mulligan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aslan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Russ
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Crestmont Hyundai responded

I am sorry that your oil change took longer than expected. I don't have enough information to dive into why, but am happy to do so if you would contact me directly. nancym@crestomontautogroup.com Nancy Crestmont Hyundai