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Crestmont Hyundai
Brunswick, OH
4,366 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction.
Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina.
We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car!
Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson.
Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,366 reviews
October 27, 2021
The staff in the service dept. are exceptional but the waiting area could be better. waiting area could be better. More
by jfosco
Verified Customer
Helpful October 26, 2021
Richie Allan and the whole staff was amazing! I recommend others look at Crestmont Hyundai!!! others look at Crestmont Hyundai!!! More
by james.c.cain
October 22, 2021
They were able to accommodate me and deliver a car in a very timely manner very timely manner More
by joshcasper74
October 22, 2021
Service is great and courteous and on time and they keep you informed about time. you informed about time. More
by KATHYLCOLLINS
Employees Worked With
October 22, 2021
When my car was delivered, it was dirty and the issues the salesman and I spoke about were not resolved. There was mud in all four wheel wells, dried mud in the trunk, candy and candy wrappers in between the salesman and I spoke about were not resolved. There was mud in all four wheel wells, dried mud in the trunk, candy and candy wrappers in between the seats, some gooey substance in the cup holders and two stains on the passenger’s seat. These issues should have been taken care of before delivery but we’re not. I contacted my salesman and explained the problems but he never proposed a solution nor did I even receive an apology. Needless to say, I would never deal with Crestmont and I would never recommend them to anyone. More
by gsgolf54
Employees Worked With
Jared Dresp
October 22, 2021
Did not appreciate that staff were not wearing masks. Did not seem to care about health of customers. not seem to care about health of customers. More
by laurab8615
Employees Worked With
October 21, 2021
What to say? I brought our palisade in for service and said it was shaking/vibrating at high speed and asked to check the tires among other things. It was supposed to be an 11am "waiter" and i made the mi said it was shaking/vibrating at high speed and asked to check the tires among other things. It was supposed to be an 11am "waiter" and i made the mistake of telling them they would have most od the day..so of course when we tried to pick it up it wasnt ready..then they rushed through the whole j9b and said everything was fine....there was uneven wear on the tires that a blind person would have noticed...i took it someone else and had new tires put on it....still shaking...come to find out that there is a TSB for the very problem i was decscribing...when i called in to schedule i was told it would be two weeks for service and its like the rep wasnt sven listening...i have now purchased three cars at crestmont but likely wont purchase anymore....im dreading how awful the service is going to be when my genesis needs service...considering its supposed to be valet . ...Crestmont Swrvice department sucks ...Dave is the only bright spot.... More
by beens40
October 20, 2021
Everyone Always brings friendly atmosphere and very appreciate thanks again I will be back again ) appreciate thanks again I will be back again ) More
by Davidmusc
Employees Worked With
October 20, 2021
Waiting on Dealership to respond back to my mom and I about our recently purchased Subaru Outback from Ryan and Zack. Great sales team who did their jobs perfect as the cat just needs looked at again. about our recently purchased Subaru Outback from Ryan and Zack. Great sales team who did their jobs perfect as the cat just needs looked at again. Our experience with your dealership has been outstanding . More
by Sonnycanfora
October 19, 2021
Found the employees friendly and courteous. They were very helpful with the whole process. The car was ready for pickup when promised. very helpful with the whole process. The car was ready for pickup when promised. More
by bernie_grammes
