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Crestmont Hyundai

Brunswick, OH

4.6
4,366 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction. Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina. We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car! Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson. Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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2961 Center Road

Brunswick, OH

44212

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Showing 4,366 reviews

January 28, 2022

To start this review request was sent to the wrong number which explains why nobody called me during the 6 months it took to repair my car. No worries though if you have a problem they will elevate your case More

by Ghostbusters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David LaLonde
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Boger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mulligan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Hamrick
January 27, 2022

I purchased a Ford F-150 they said they did an inspection but 2 days later my rear leaked all over my drive way plus they stated they did an oll change but it was not completed oil was broken down and oil fi More

by swich6
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kate Reshni
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Dresp
January 26, 2022

I would have given 5 stars, but the worker was trying to convince me that I said I would drop my car off for the day when I know I didn’t select that. I then told him I would be waiting for my car to be don More

by sjsherhag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Hamrick
January 26, 2022

Went to dealership because of a recall. Service department had a lot of good energy they were very accommodating and professional. Overall, very good experience at Crestmont. More

by bhawk@steininc.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2022

Thank you for checking my tires so quickly. I appreciate you always making me feel like I am your only customer. More

by karen4butterflys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Hamrick
January 26, 2022

Crestmont helped to resolve a problem with vehicle that existed since before I owned it. They did a great job addressing technical issues with both connected services and the steering linkage. They did a More

by BSkidlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

BSkidlaw responded

Crestmont Hyundai did a great job servicing my 2018 Genesis G80.

January 25, 2022

Customer service is always top notch at Crestmont Hyundai, friendly and dependable; the only drawback was the amount of time for an oil change, 2 hours… we had very heavy snow- I assumed they might b More

by SERZ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Hamrick
January 25, 2022

Terry and Kate did a great job and made the leasing experience easy. I look forward to doing business with them again in the future. More

by nickponchock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry "The Car Guy" Coggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2022

Crestmont Hyundai has been a pleasure to deal with. I have purchased 2 vehicles from them and very satisfied with the whole process. Joe Yun was great to work with, very professional and made the buying More

by jab819
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe (Phantom) Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2022

Sales reps were very personable, but misleading on interest rate listed in financing specials online and what the final rate would be. They honored MSRP which was great. More

by Customer28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Fuldauer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luigi
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