Crestmont Hyundai
Brunswick, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Even though there was a very long line of cars waiting to enter bay, once my car was taken, it was quickly taken care of. Also the young lady who helped me with a problem I was having with dash view was won enter bay, once my car was taken, it was quickly taken care of. Also the young lady who helped me with a problem I was having with dash view was wonderful explaining what was going wrong. I wish I had gotten her name. She is a great asset to Crestmont! More
Our experience with the service department at Crestmont Hyundai was nothing but outstanding. Highly recommend them Hyundai was nothing but outstanding. Highly recommend them More
Last week I purchased a Hyundai Elantra from Jared Dresp. He was extremely helpful throughout the process and was willing to sell the car at a fair price. I would highly recommend Jared and Crestmont Hyundai He was extremely helpful throughout the process and was willing to sell the car at a fair price. I would highly recommend Jared and Crestmont Hyundai. More
Salesman was so helpful and helped me go through all options! Would commend him to anyone looking for a car. options! Would commend him to anyone looking for a car. More
My experience was great. Alexandria was very nice and made the process stress free. I purchased a 2019 Jeep Compass that hadn’t had a chance to run through the service depart Alexandria was very nice and made the process stress free. I purchased a 2019 Jeep Compass that hadn’t had a chance to run through the service department. Without hesitation the dealership told me they would give me a loaner vehicle until mine could be serviced. Then they went a step further and stated that they would drive out to my house, which is 45 minutes away, and exchange vehicles. They were very accommodating! More
Great experience and super friendly service department. Got in and out quick and made my car nice and clean when I got it back. Would recommend to anyone. Got in and out quick and made my car nice and clean when I got it back. Would recommend to anyone. More
By far the worst, from the sales team to mngt. The entire mngt team , I will never refer anyone to after 3,500 down they treat you like crap , i have text messages and conversations , please don’t The entire mngt team , I will never refer anyone to after 3,500 down they treat you like crap , i have text messages and conversations , please don’t purchase a car from them do your homework More
Took my 2022 Tuson in for an oil change brought it home and was leaking oil from a loose drain plug.They said that all fluid levels were topped off but the washer fluid was not, had to take it back the nex and was leaking oil from a loose drain plug.They said that all fluid levels were topped off but the washer fluid was not, had to take it back the next day to get things right. This may have caused a problem had we gone on a lengthy ride with it leaking such as a burned up motor. I guess there is no such thing as a simple oil change. The problem was fix with a few perks thrown in. More
Generally a good experience, except the most recent. I had a confirmed (by email) appointment at 1:30 in finance to buy out a lease. My confirmation said “I’ve set aside time to be sure I can give you I had a confirmed (by email) appointment at 1:30 in finance to buy out a lease. My confirmation said “I’ve set aside time to be sure I can give you the attention you need”, and I waited 2 hours til I was seen, ultimately left 2 hrs and 45 minutes after my appointment time, with paperwork completed. There was little communication during this period. Thankfully the finance staff had a sales associate help in the meantime, but he saw 3-4 of his appointments while he was trying to help me. Might have been a 3+ hour process otherwise. Also, I have 2 Hyundais, and they wrote up a contract for the wrong one. 90 minutes after my appointment, I walked to the front desk and asked when I would be seen, and one of the staff shrugged his shoulders as if to say “what do you want me to do, we are very busy”, which was certainly true. He was not professional. I guess the finance department saw clients first come first served, despite my appointment time. Had to cancel important work, as I assumed the process would take an hour or so, having been prepped, finance application completed online, copies of my driver’s license and insurance already submitted. On a side note, service department is fantastic More
Was treated well during entire sales process. Everyone was friendly, cooperative, and seemed eager to work with me to come to a conclusion that was acceptable to everyone. Everyone was friendly, cooperative, and seemed eager to work with me to come to a conclusion that was acceptable to everyone. More