Crestmont Hyundai

Horrible customer service in the sales department. They never went over the service report with me or gave me the service report. They left sticker in the car saying the oil change was over due. When They never went over the service report with me or gave me the service report. They left sticker in the car saying the oil change was over due. When I drove the car the night I bought it the interior lights didn't work. When I called no one would call me back including Chris the manager. They left the car on empty. I had to pull out of the lot and go straight to the gas station. I am finally dealing with a new manager that is helping. They will have my car for three weeks to fix the wiring. They did give me a car to drive with a busted windshield. I do not recommend this dealership! We are buying another car for my daughter and it definitely won't be with them. More

Knowledgeable and helpful. Quick turnaround as I was not there long and I made it to my appointment Quick turnaround as I was not there long and I made it to my appointment More

I was car searching for about a month until I made it to Crestmont Hyundai, and they were the ones who were finally able to close the deal. They got me approved for a better APR than I was being offered at Crestmont Hyundai, and they were the ones who were finally able to close the deal. They got me approved for a better APR than I was being offered at every other dealership I had been to, and they had exactly what I was looking for. Jared was a wonderful salesman. He helped me find the perfect car that matched all my criteria and wasn't out of my budget. He, along with the finance team and management, were all very friendly and helpful prior to the purchase and afterwards. I was looking for a lower mileage, 4 year old car or newer, with features that are apparently pretty hard to find in Ohio on my budget. And it had to have next to zero rust on it, underbody included. He found the perfect car for me and, a month later, I still love driving this thing! Chris and Luigi were the managers who helped me. My purchase was a bit of a special case. I was an out-of-state resident who needed a car ASAP. My car was totalled and I didn't have the time to fly back home, buy one there, and drive it back here. They helped me navigate through the difficulties of my situation with ease. The car I purchased needed a replacement sensor that was on backorder for a week, so I couldn't pick it up just yet, but they made sure I was taken care of during that time with a loaner vehicle. Kate was the finance manager who helped me pick out the best warranty and maintenance programs for me. I also got the Luxcare interior/exterior protection program. She was very knowledgeable and was able to answer every question I had along the way. She also thoroughly explained the financial agreement and plans I purchased. It was my first time buying a car from a dealership so I had a lot of questions. All in all, I give this team 5 stars for doing such an outstanding job. Thank you, everyone at Crestmont Hyundai. There were plenty of other good dealerships and salespeople I interacted with during my search, some were mediocre, but this one takes the cake! More

Reliable, efficient, courteous. ..Dave is great, and the tech team is excellent! Will continue to use Crestmont for service. ..Dave is great, and the tech team is excellent! Will continue to use Crestmont for service. More

The staff at this dealership treated me kindly. They were all very professional, polite, and had me in and out quickly. They were all very professional, polite, and had me in and out quickly. More

Joe Yun sold me my car almost 5 years ago and I love my Hyundai Elantra. Plus whenever I have any kind of problem, Emily is exceptional! Hyundai Elantra. Plus whenever I have any kind of problem, Emily is exceptional! More

Crestmont Hyundai was one of seven dealerships we visited in one day and the only one we were happy with. They were willing to work with us and they were diligent in their communication with us as they loca in one day and the only one we were happy with. They were willing to work with us and they were diligent in their communication with us as they located a vehicle for us. Alex was a pleasure to deal with and kept in constant contact with us. More

Joe did a good job of keeping me informed about the vehicle i wanted. I had to wait a couple of months for a Genesis GV70 but that was expected. vehicle i wanted. I had to wait a couple of months for a Genesis GV70 but that was expected. More

Everything was fine except having to wait over an hour to see someone in financing. When I finally got in it literally took 5 minutes. see someone in financing. When I finally got in it literally took 5 minutes. More

Low pressure and direct dealings. It was a relief after making the high pressure dealer rounds. It was a relief after making the high pressure dealer rounds. More