Crestmont Hyundai

Very well run dealership. Everyone was a professional I would recommend them to everyone. well done Everyone was a professional I would recommend them to everyone. well done More

The best car buying experience ever! ! The Service Department is the absolute best. The professionalism is experienced as soon as you walk in. I would like to personally thank Chris Boge ! The Service Department is the absolute best. The professionalism is experienced as soon as you walk in. I would like to personally thank Chris Boger,Luigi,Bryan and Jeff! The finance With Kate was exceptional and quick. Above and beyond experience and will definitely be back!!! More

A few minor things I pointed about about my purchase I felt the dealer could have done but refused to or were not interested for a cash buyer. felt the dealer could have done but refused to or were not interested for a cash buyer. More

Overall great experience. Joe was really friendly and helpful and kept us up to date on my vehicle status! Joe was really friendly and helpful and kept us up to date on my vehicle status! More

Overall great experience. Ryan was really helpful and kept me up to date on my vehicle status! Ryan was really helpful and kept me up to date on my vehicle status! More

They are helpful, very friendly and knowledgeable. They also allow dogs to visit their site!!! They also allow dogs to visit their site!!! More

The service department had my recall service finished within 30 minutes. They took me in on time and they wait was acceptable. within 30 minutes. They took me in on time and they wait was acceptable. More

We had a good experience with Crestmont. The finance department was very professional, quick and painless. The finance department was very professional, quick and painless. More

Experienced a lot of bumps in the road working with different salespeople, but the last salesperson I worked with, Alex, was great, and the management was conscientious about making sure that I receive different salespeople, but the last salesperson I worked with, Alex, was great, and the management was conscientious about making sure that I received good service for the earlier difficulties in the end. And I'm very pleased with the car itself. More

You're my service dealer if choice. However, it took 3 visits to figure out how to correct a problem created by another dealer caused problem. Visit 1 went in because I had a *pool" of However, it took 3 visits to figure out how to correct a problem created by another dealer caused problem. Visit 1 went in because I had a *pool" of water under the seat. Obvious solution, blowout a plugged drain hose. But you found little to nothing plugging the drain. Site 2 went in because "pool" of water continues to accumulate under the seat. Solution incorrectly repeats visit 1 solution, one would think of looking records from last visit 4 or 5 days earlier or maybe even other service record from day 1 of ownership service report. (Those are the only 2 records plus 1 oil change to review). Visit 3 I am upset now. I suggest could the problem be related to the work done on day 1 of ownership. Turns out they forgot to reconnect the other end of the drain hose. So for 18 months? water has been sitting under my seat. Do I now have a mold problem? This would be an issue with the 1at dealership or more specifically Hyundai Motors. They should replace the carpet. If you want brownie points take action and run this up to corporate office. But no I suspect who ever reads this is not concerned about customer satisfaction but rather checking a box only related to this service call. Finally, although well intensions we're meant, one of the service managers stated after the repair was finally solved (because I meantuoned the work by the other dealership) "it's like when you go to the doctor's office, you have to tell them everything that is bothering you so they no what to treat." Well all I can say now is in "My Charts" medical records, the doctor reviews the his/her notes; even the ones entered by his nurse or maybe a specialist. It's quite obvious this did not happen. More