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Crestmont Buick GMC - Service Center

Beachwood, OH

4.0
234 Reviews

234 Reviews of Crestmont Buick GMC - Service Center

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September 01, 2024

Timely, courteous, and professional. I have had both of my cars serviced there in the past few weeks, and will continue to use their services More

by ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
September 01, 2024

The service staff was so respectful and on time it was a lovely experience and my mom was happy thank you so much. More

by Dwinfrey54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
nathan hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lashounda Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Kovalcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Service was very Professional and Efficient. Appreciate the opportunity to have my Vehicle treated and serviced at the Crestmont Dealership. More

by justbetrue2014
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanna
August 23, 2024

It's a good dealership every body friendly I did not have to wait long. More

by marcia10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Crestmont Buick GMC responded

Glad to hear you were satisfied cant wait to for you to comeback!!

August 22, 2024

Easy to work with and got my truck back to me on time. Would recommend Crestmont to anyone! More

by calebjkautz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lashounda Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Crestmont Buick GMC responded

Glad to hear you were satisfied thank you for your business and support!

August 22, 2024

After my visit fans kept running Left message with service manger. Took to another dealer. MAF was unplugged. $200 More

by noemail_5571592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t talk to any sales
August 22, 2024

I always have a good experience when I go into dealership whether for sales or service. More

by lmsandidge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lashounda Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Crestmont Buick GMC responded

Happy you are always pleased with our service thank you!

August 22, 2024

Did not wash car. The inspection report did not receive . Asked about was told I could download and print it out at home.. Was finally given the report ONE page, When More

by williamschmenk
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
never told her name
August 21, 2024

Very unique dealership, serving is most top customer service and very friendly and knowledgeable employees More

by tetteyama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Crestmont Buick GMC responded

Thank you for the compliments and your business!!

August 21, 2024

I went in there for an oil change and tire rotation and I stole them that I had a streak on the driver side that won't go away. Every time it rains they didn't fix that. It took him 2 hours. Should have been More

by jmncbrowns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
2.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
nathan hull
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lashounda Carpenter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Kovalcik
3.0
This rating includes all reviews, with more weight given to recent reviews.
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