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Crestmont Buick GMC - Service Center

Beachwood, OH

4.0
234 Reviews

234 Reviews of Crestmont Buick GMC - Service Center

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September 24, 2024

Great professional service done in a reasonable amount of time. Got the work needed done for my vehicle replacement key and remote. More

by calluis92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
September 24, 2024

Pleasant and efficient It was a pleasant surprise For my sales person to come out and greet me in the waiting room. More

by 825dej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

Great service,professional Hannah was fantastic. . Shaun remembered me and let me know She's there for future new car plans. More

by swurvy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Carpenter
September 19, 2024

Did not appreciate having to pay an extra 3% when paying with a credit card. You want the business but charge the customer extra to pay the bill with a credit card. No car wash done after service More

by Drobnichsulak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
September 16, 2024

Timely, courteous. and professional. I would highly recommend this facility to anyone needing routine services More

by ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
September 13, 2024

I got good service, but didn't know ahead of time about the credit card fee. And now since I HAVE put at least 15 words, you're getting more! The wait was longer than expected also. More

by dar20031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't use sales, I used service
September 07, 2024

This dealership is close to my home and clean. The service is great and everyone is friendly More

by Voncyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Levine
September 06, 2024

Sara the Service Advisor was excellent. However, the Manager, Dan, who is no longer there seemed to be at a lost for answers. The backup camera was replaced on an Encore GX 2020. The Tec More

by CBURKS2543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
September 04, 2024

Crestmont did their very best to be responsive and Hannah, the service advisor, but they were understaffed and this was frustrating since I was without my truck for over a month. Thank you again Ha More

by michaelhawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Foster
September 02, 2024

I was able to get in for service before a trip eve though thr website didn't show anything available. Great to work with More

by akirk06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did nit work with sales
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