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Crestmont Buick GMC
Beachwood, OH
386 Reviews
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Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 386 reviews
October 23, 2024
Everyone was so nice and patient with me. I want you thank everyone for there kindness I want you thank everyone for there kindness More
by petrinaparks
Verified Customer
October 21, 2024
Mario and Amos are accommodating and great to work with! Nate from the Sales team was very informative and I never felt like I was being pushed. The whole team ensured I was taken care of. Nate from the Sales team was very informative and I never felt like I was being pushed. The whole team ensured I was taken care of. More
by ericv
October 21, 2024
The people that worked with me were courteous, kind , understanding, and profession. They worked with me to fund the right car for me. understanding, and profession. They worked with me to fund the right car for me. More
by sandra200253
Employees Worked With
October 20, 2024
Good customer service and work. Will continue to use Gmc to service my Buick Encore. Will continue to use Gmc to service my Buick Encore. More
by djvines4
Employees Worked With
October 19, 2024
They installed bed liner wrong to my truck. Used used glue which shouldn’t be used. They messed up . Plus i been took off from my work 2 days. And first time they installed wrong and they are l Used used glue which shouldn’t be used. They messed up . Plus i been took off from my work 2 days. And first time they installed wrong and they are like we are sorry we will fix it. And next time i went there same issue and when they said they will fix it they added glue which didn’t help at all. Plus they don’t compensate it you anything at all. Very bad service. Wouldn’t recommend anyone . Such a bad experience More
by Ron
Employees Worked With
Ricardo Gonzales, and service department girl don’t know name
October 18, 2024
The service from the time I drove into the service garage, the oil change I had that day all was top grade !! garage, the oil change I had that day all was top grade !! More
by grannyma01
Employees Worked With
October 18, 2024
Nasty GM. Doesn't know how to speak to women. Doesn't stay true his word and becomes aggressive when told he is wrong. Do not recommend letting your daughters Doesn't know how to speak to women. Doesn't stay true his word and becomes aggressive when told he is wrong. Do not recommend letting your daughters or wives anywhere near this place. No respect or kindness. When told he was aggressive he agreed. Do not come here. More
by rufochristina
October 18, 2024
The dealership was clean and the service department was helpful with transport to and from dealership when vehicle was ready for pickup.... helpful with transport to and from dealership when vehicle was ready for pickup.... More
by mrterrylogan
October 18, 2024
Great to deal with honest and fair very clean showroom and financing was a breeze and financing was a breeze More
by sharpscapesland
October 17, 2024
Made to feel bad for attempting to negotiate the final sales price. Given a take it or leave it when $100 was all that was taken off the final price. I was told the vehicle had been thourally inspected. H sales price. Given a take it or leave it when $100 was all that was taken off the final price. I was told the vehicle had been thourally inspected. However less than a week after I purchased the vehicle had to have the front and rear brake pads and rotors replaced. More
by gprince171
