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Crestmont Buick GMC

Beachwood, OH

4.3
386 Reviews
Receive The Crestmont Experience Today Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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25975 Central Pkwy

Beachwood, OH

44122

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Showing 386 reviews

November 02, 2024

I recently purchased a GMC through the dealership 13. Dealing with the staff was an excellent experience in my eyes and I hope they treat everyone with the same respect and integrity as they did with me. More

by allproperty001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Kovalcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Crestmont Buick GMC responded

Thank you very much for your purchase sir we definitely appreciate your business.. Congrats on your purchase !!

October 31, 2024

Staff is pleasant and professional. Work done on vehicle is always done efficiently with quality More

by dmoore1491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Crestmont Buick GMC responded

Thank you for your review we appreciate your business!!

October 31, 2024

The salesman Jake was very informative and used great customer service. Everyone was friendly and very helpful. More

by clpr9343
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Crestmont Buick GMC responded

Thank you very much for your business and Congrats!!

October 30, 2024

Only reason I continue to come back to this dealership is because of the Mechanics. I always have my vehicles serviced by Mike Schabel. The cost of service continues to get cost prohibitive. An oil change fo More

by BARRY.FASHINPAUR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schabel
October 30, 2024

Communication was excellent and Tina even delivered my carafter they closed! The whole process was pretty easy and everyone I talked to was great! More

by andy201030
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Kovalcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon in Service and Jason in Finance
Nov 08, 2024 -

Crestmont Buick GMC responded

Very happy we went above and behind for you and congrats!!

October 29, 2024

Me and your dealership getis along very good. I will recognize just to where's my and family. More

by melladson1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Crestmont Buick GMC responded

Im glad we get along very well and congrats please come back and see us!!

October 29, 2024

Are not true to their word and not accommodating. You wait for hours for service for them to tell you they can't fix the problem or their machines are down. More

by jbcarrington56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
nathan hull
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

I came to the dealership and was taken care of very professionally and definitely look forward to come say hi again More

by johnson21631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Nov 08, 2024 -

Crestmont Buick GMC responded

Please do come say hi anytime congrats on your purchase!!

October 28, 2024

Unfortunately there was a part for the all wheel drive that almost took a month . Otherwise the repairs took half the time to do and everything is working as good as new. More

by xtgdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
October 26, 2024

Never received a follow up regarding a part that was supposed to come in , The service was never performed This is the second time I did not hear about a part coming in . More

by nickyr1217
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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