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Crestmont Buick GMC
Beachwood, OH
335 Reviews
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Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 335 reviews
September 27, 2024
Nate Hullet was AMAZING with my BRAND NEW Buick Envista! !!!! I’ve bought MANY new cars but THIS experience was the most fun and exciting!!!!! ALL staff there is awesome down to service department, yes I’ve !!!! I’ve bought MANY new cars but THIS experience was the most fun and exciting!!!!! ALL staff there is awesome down to service department, yes I’ve had an oil change already, I’ve been driving everywhere!!!!! My son is a GMC lover, he and his wife both drive GMC,m’s Sierra & Terrain. Now he’s happy I’ve joined the Buick/GMC family!!!! More
by NANCYMIDDLEBROOKS
Verified Customer
September 26, 2024
I had my 2020 Buick ENCORE serviced to change oil. It has been running fine. I was told my battery level was low but no problem, watch for warning signs. The very next morning my car was dead. Too muc It has been running fine. I was told my battery level was low but no problem, watch for warning signs. The very next morning my car was dead. Too much of a coincidence! No good help from service except to tow. Will never service my car there again. I believe they took advantage of me. More
by NANCYD0425
Employees Worked With
Jakub
September 24, 2024
Pleasant and efficient It was a pleasant surprise For my sales person to come out and greet me in the waiting room. my sales person to come out and greet me in the waiting room. More
by 825dej
Employees Worked With
September 19, 2024
Did not appreciate having to pay an extra 3% when paying with a credit card. You want the business but charge the customer extra to pay the bill with a credit card. No car wash done after service with a credit card. You want the business but charge the customer extra to pay the bill with a credit card. No car wash done after service More
by Drobnichsulak
Employees Worked With
No name
September 18, 2024
I ordered a Buick Enclave. It came in on time. Just like Mario said it would. It came in on time. Just like Mario said it would. More
by yowenstmobile
September 18, 2024
I never met Amos so I can't give an opinion. Everyone great that I worked with. Jake, Bryan, Nate and Jakup...Mario too! Everyone great that I worked with. Jake, Bryan, Nate and Jakup...Mario too! More
by JOTUN
