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Crestmont Buick GMC
Beachwood, OH
402 Reviews
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Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 402 reviews
December 22, 2024
Our whole experience buying a car was fabulous! There were absolutely no issues and no pressure. There were absolutely no issues and no pressure. More
by creafamily4
Verified Customer
December 18, 2024
This dealership is always disorganized and seems rushed. I am either waiting forever to have someone check me in or they rushing me out telling me I need work done and they will email me the quote. I am either waiting forever to have someone check me in or they rushing me out telling me I need work done and they will email me the quote. More
by hspolarich
Employees Worked With
I do not know any sales people
December 18, 2024
The customer service experience was pretty good. The repair work was great. My truck is riding like new again. My only complaint would be the length of time it took for the repairs to be completed. The repair work was great. My truck is riding like new again. My only complaint would be the length of time it took for the repairs to be completed. My truck was between Crestmont Buick GMC and Crestmont Cadillac for almost 3 months, and I wasn't offered a loaner during that time. More
by talley_summer04
Employees Worked With
Other Employees :
Sara was my liaison between my insurance company and the repair facility.
December 15, 2024
Excellent services provided from start to finish - the team made the selection process very easy, and was extremely responsive leading up to the purchase decision. team made the selection process very easy, and was extremely responsive leading up to the purchase decision. More
by shaughnessy.anne
Employees Worked With
Jake Chill
December 13, 2024
Crestmont GMC was very professional and courteous During our car shopping experience. We are a returning customer as we purchased our Acadia in 2021 From Crestmont GMC And we are very pleased then and ar our car shopping experience. We are a returning customer as we purchased our Acadia in 2021 From Crestmont GMC And we are very pleased then and are still pleased now. More
by KINGRICHARD0
December 13, 2024
They don't wash cars after the oil change person always seems to be on vacation seems to be on vacation More
by csnivlac
Employees Worked With
December 11, 2024
It's a good looking dealership, friendly salespeople and management. The manager from crestmont Cadillac referred me to the crestmont GMC to talk to Mario. Mario is very professional and so is my salesperso management. The manager from crestmont Cadillac referred me to the crestmont GMC to talk to Mario. Mario is very professional and so is my salesperson. I recommend this location More
by computerworks99
Employees Worked With
December 10, 2024
The sales manager Mr. Cruz is rude and totally disrespectful. The service is overpriced and with no respect for your time. If customer service and your time are important Cruz is rude and totally disrespectful. The service is overpriced and with no respect for your time. If customer service and your time are important to you I would suggest that you find another dealership. More
by bob@katz1.net
