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Crestmont Buick GMC

Beachwood, OH

Overview
Employees
Reviews
Vehicles
4.3
463 Reviews
Receive The Crestmont Experience Today Our team is committed to providing you with the highest standard of customer service. We look forward to meeting you and helping you find your dream car, truck, or SUV near Cleveland. If you're ready to get behind the wheel of a new or pre-owned vehicle, begin browsing our available inventory online and schedule a test drive in Beachwood today!
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25975 Central Pkwy

Beachwood, OH

44122

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Showing 463 reviews

April 05, 2024

Fit me in without appointment when check engine light came on and quick diagnostic. Faulty oxygen sensor found and ordered. Returned two days later for prompt replacement. Courteous, engaging and efficie More

by sxf24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, service manager
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April 05, 2024

Great service, Professional service managers and technicians. Easy to obtain an appointment .Fair pricing on all services. More

by glsad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSHUA QUESENBERRY
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April 01, 2024

My advisor Craig was efficient, professional and courteous. He went above and beyond to assist his team with troubleshooting my issues. I also had a good experience with my transportation valet, Pau More

by Ldamiene
Recommend Dealer
Yes
Employees Worked With
Craig Carr
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March 28, 2024

The staff was very friendly and professional. The waiting room was very pleasant and had delicious refreshments. More

by joan.cade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig - Service
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March 26, 2024

Great experience, fixed my car in timely fashion Experienced team Who think of customer first More

by TRNKUSOVA
Recommend Dealer
Yes
Employees Worked With
Lisa Burton, Mike Wonder, Sam Cabrera
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March 26, 2024

Very Helpful They were doing their best to help me and answer any questions that I had. More

by bobbybzzz
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amos Cruz
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Jul 09, 2024 -

Crestmont Buick GMC responded

Well thank you and we are always here to help!!

March 16, 2024

The service was amazing from Hannah keeping me informed day to day. To the door to door service by Mr Berzin. Would highly recommend. More

by Magruder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
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March 16, 2024

Good customer service They were very patient, polite, and very helpful , very good experience. More

by ciarawhiting28
Recommend Dealer
Yes
Employees Worked With
Chris Svoboda
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Jul 09, 2024 -

Crestmont Buick GMC responded

we love to hear that you had a very good experience thank you!!

March 15, 2024

There were rusted rotors installed on my vehicle and my brakes have been squeaking since installation and he refused to assist More

by shayg45
Recommend Dealer
No
Employees Worked With
Dan
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March 15, 2024

All the people were very nice and helpful and easy to work with. I enjoyed dealing with them because they cared about my business. More

by toolmanrussell
Recommend Dealer
Yes
Employees Worked With
Several people
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